Jim Butler Chevrolet

Service Everything was great on this visit. Everyone is always pleasant and helpful. I enjoyed a doughnut and water while I waited for the work to be comple Everything was great on this visit. Everyone is always pleasant and helpful. I enjoyed a doughnut and water while I waited for the work to be completed. More

Heater wasn't working Fortunately after I brought my car in a second time the heater was fixed. Unfortunately now it is making a terrible sound. I left a message for Doug t Fortunately after I brought my car in a second time the heater was fixed. Unfortunately now it is making a terrible sound. I left a message for Doug the service manager over a week ago and no one has called me back. Sounds like a wind up toy now and idols loudly and terribly..constantly buzzing. More

New vehicle The selection of big trucks was very limited, but the salesman did search online for other vehicles. .Manager was persistent. Salesman was very frien The selection of big trucks was very limited, but the salesman did search online for other vehicles. .Manager was persistent. Salesman was very friendly and patient. More

Not truthful I was in no hurry to buy a car and the salesman was telling me if I wanted the deal I had to buy by the end of the month and the trade was a bad deal I was in no hurry to buy a car and the salesman was telling me if I wanted the deal I had to buy by the end of the month and the trade was a bad deal the car was a 2016 with 41,000 miles needed tires at most sales guy said it needed $3000.00 in tires to sell said it and was only worth $9000.00 now it’s time for loan another lie! my credit score is almost 850 and lowest interest rate he could get me was 7.24% other dealers are advertising 0% right now I bought car but would not recommend dealer or salesman to my enemy will never buy anything from them again General Motors should not have anything to do with this kind of shady business More

Jim butler Chevy The over all experience was awesome the best dealership i’ll Been to trying to buy a car. This place I would definitely recommend to friends The over all experience was awesome the best dealership i’ll Been to trying to buy a car. This place I would definitely recommend to friends More

very dissapointed had my truck in at 34,000 miles and back in at 36,500 for the same problem and got charged $200.00 deductable I am very dissapointed in the way that m had my truck in at 34,000 miles and back in at 36,500 for the same problem and got charged $200.00 deductable I am very dissapointed in the way that my truck was'nt fixed the first time. I had to make two trips and I was without my truck that I make a living with (loss money) I do buy trucks often and had plans to buy another one soon. I have bought 3 trucks since 2016 from Jim Butler don't know about the next buy. More

Very busy place This place is really busy, I honestly felt like its too busy. Took my RV there for recall. Might still be there waiting if I hadn't got involved direc This place is really busy, I honestly felt like its too busy. Took my RV there for recall. Might still be there waiting if I hadn't got involved directing traffic in service area parking lot. Mechanic was sitting in RV with it running waiting for a flat bed truck driver to move so he could get through for probably 10 minutes. I finally went outside and asked the flat bed driver, working on his paper work, if he could move to allow the RV through of course he had no problem moving for a minute. Mechanic replaced driver side power window switch in the parking lot behind the garage and was done in 5 minutes and then pulled RV back up to turn in paper work and keys to cashier ( Went to Jim Butler because General Motors customer service directed me there because they had a garage that my RV would fit in). When my name was called I picked up keys and paper work. I was pretty surprised when I looked at the paper work and it indicated that they did the switch plus a 27 point inspection, topped off fluids, checked brakes, checked belts and battery service which includes cleaning of terminals, cable connectors and battery case surface. They said they applied protectant to the terminals which prevents against oxidation and corrosion. When I got home I looked under the hood and I could tell that none of this had been done. Now I wonder if they really changed my switch. They sure put on a good show though. I only wish they would really do what they try to make you think they did. I don't normally write reviews and would not have shared this with people outside my family but Jim Butler kept asking me to review them so I did. I accept that this is the way of the world today no one really has pride in what they do any more. Its all about more profit. More

very flexible with customers In for inspection knowing windshield had a small crack. They allowed windshield replacement company to coordinate the fix while there. Was upfront and In for inspection knowing windshield had a small crack. They allowed windshield replacement company to coordinate the fix while there. Was upfront and done on time. Nice service delivery people. Vehicle greeter was very warm and receptive, made it very comfortable feel. Don't remember her name. More

I bought before and returned and did it again. Since I started doing business with you I have had no issues that did not get addressed and corrected in a timely fashion. The service department is a Since I started doing business with you I have had no issues that did not get addressed and corrected in a timely fashion. The service department is always polite and keeps one informed of progress/problems. They do not treat the customer like we are total idiots and talk down to you. I'm a car guy have worked on my own stuff, raced open wheel dirt and asphalt rides, just getting to old to mess with anymore and rely on your personnel to fix any problems that may develop. Those are the main reasons I returned to Jim Butler. More

A-PLUS rating The Jim Butler team is fantastic: everyone is polite, friendly, helpful, and knowledgeable. Everything runs smoothly--no hassles, no problems. A very The Jim Butler team is fantastic: everyone is polite, friendly, helpful, and knowledgeable. Everything runs smoothly--no hassles, no problems. A very comfortable environment. I rate the Jim Butler team easily as A-PLUS! More