Jim Butler Chevrolet

Nightmare Poor service nobody seam to know there job took 2 months to get plates on my car due to all the loopholes I had to jump through Poor service nobody seam to know there job took 2 months to get plates on my car due to all the loopholes I had to jump through More

Oil change 1.My oil change took nearly 2 hours and I had an appointment. After I reminded them that I had been waiting for over 105 minutes, they told me it wou 1.My oil change took nearly 2 hours and I had an appointment. After I reminded them that I had been waiting for over 105 minutes, they told me it would be just a few more. 2. When I called in about getting my Silverado serviced, I let them know I had to other issues that needed attending to. The clerk said, this may take a little longer. When I came in with my truck, the service manager said it would take at least 2 days before a technician could look at my truck and I would have to leave it. This is unacceptable. Why do we have appointments if you have to leave it for 2 days????? An appointment to me means that your vehicle should be looked at during the scheduled time. Please feel free to call me Thanks, Rick Czuppon (My number is on file because I updated it while I waited for 2 hours for an oil change) More

Crank Shaft My car was making a squeaking noise when idling which turned out to be a loose seal. Bill did well managing my expectations and got everything done qu My car was making a squeaking noise when idling which turned out to be a loose seal. Bill did well managing my expectations and got everything done quickly. I was provided a rental car and he got the cost of the repair covered by GM. Great job and will come back for any future work! More

They are great!! Very friendly and fast! Chris found me a wonderful car at a very affordable price. And the service team is fast and helpful! I would recommend to anyo Very friendly and fast! Chris found me a wonderful car at a very affordable price. And the service team is fast and helpful! I would recommend to anyone. More

Bought a great used car with a minimum of bother. Eric, the salesman, was quite familiar with the model I purchased and was very helpful. He offered a great deal on a great used car, making my buying Eric, the salesman, was quite familiar with the model I purchased and was very helpful. He offered a great deal on a great used car, making my buying experience a pleasant one. More

Problems with vechile I bought a percerified vechile and had all the oil changes done to it then they say u need a transmission flush then your vechile starts jerking when I bought a percerified vechile and had all the oil changes done to it then they say u need a transmission flush then your vechile starts jerking when u hit 20 mph when u go up hills so really they needed to leave it alone and didn't really fix's anything just made it worst am I happy with it was supposed to be a dependable vechile and it's not us now they r saying I need a fuel cleaning why when I haven't even put 8000 miles on it More

Love my truck Sales person scott Johnson was outstanding. I had to finance they worked with me to get it into my budget. Very friendly and professional also get pri Sales person scott Johnson was outstanding. I had to finance they worked with me to get it into my budget. Very friendly and professional also get price on my trade. More

Bad service rushed process Salesman appeared preoccupied Did not listen to our needs Did not show us car features after purchase or call to follow up to see if we were satisfied Salesman appeared preoccupied Did not listen to our needs Did not show us car features after purchase or call to follow up to see if we were satisfied More

BUYING A NEW CAR THE PROCESS WAS REALLY GREAT. I DID NOT HAVE ANY IDEA WHAT I WANTED, AS CARS GO I AM NOT THAT PICKY. A CAR THAT HAS GOOD RATINGS AND LOOKS GOOD. I THE PROCESS WAS REALLY GREAT. I DID NOT HAVE ANY IDEA WHAT I WANTED, AS CARS GO I AM NOT THAT PICKY. A CAR THAT HAS GOOD RATINGS AND LOOKS GOOD. I REALLY LOVE MY NEW TRAX. RED WOULD OF BEEN MY COLOR OF CHOSE, HOWEVER,I WAS NOT WILLING TO PAY THE EXTRA FOR IT. THAN YOU FOR THE WONDERFUL EXPERENCE, CJ More

Previous customer Great service friendly staff. Third.car we have bought from Jim Butler.. Dave Wucher was pleasure to work with. Service department has always been Great service friendly staff. Third.car we have bought from Jim Butler.. Dave Wucher was pleasure to work with. Service department has always been great experience. I will and have recommended dealership to others. More