Jim Butler Chevrolet

didnot meet the standards of years passed i have taken the truck there for 10 years the truck there for 10 years More

Really poor experience overall with the buying process. Communication, with being out of state, was never very clear or timely. Multiple error were made, through miscommunication between different departme Communication, with being out of state, was never very clear or timely. Multiple error were made, through miscommunication between different departments at the dealer or to me, then information not being mailed when supposed to, process taking way longer than stated or it should, etc. Really disappointed in the overall experience and glad it is over. More

I recently had the pleasure of working with Ian Jackson and the rest of the team at Jim Butler Outlet in Crestwood and I can't speak highly enough of their dedication, understanding, and expertise navigati and the rest of the team at Jim Butler Outlet in Crestwood and I can't speak highly enough of their dedication, understanding, and expertise navigating my incredibly stressful and complicated situation. Ian spoke with me on the phone and followed up with text messages to make sure he had the details correct, then worked with the finance manager to get me approved for a vehicle I never imagined I'd have the opportunity to buy at this time. From the moment I walked through their doors, Ian ensured I felt welcomed and valued. The staff took the time to understand my unique financial circumstances and worked tirelessly to find a solution that fit my needs. Their finance team is nothing short of exceptional. They explored every possible option while Ian communicated clearly, and kept me informed throughout the entire process. Despite the challenges, they remained patient, professional, and determined to get me the best possible deal. What stood out most was their commitment to transparency and honesty. There were no hidden fees or surprises; everything was laid out plainly, which built a tremendous amount of trust. They genuinely cared about helping me get into a vehicle I loved for my family without putting more undue stress on my finances. In the end, I drove away in a car that exceeded my expectations, with a financing plan that I was comfortable with. I highly recommend Ian Jackson at Jim Butler Outlet to anyone, especially those who may be facing complex financial situations. Their hard work and dedication truly make a difference. I walked in anxious and unsure of the best solution after my car was stolen and my credit had taken some big hits and walked out with a fresh starr feeling excited, confident, and safe. More

GREAT service, very fast & VERY Deaf friendly service, too. THUMB UP!!! Thank You Very Much! too. THUMB UP!!! Thank You Very Much! More

Everything went great with our suburban purchase. This is the second one we have purchased from this dealership and we plan on going back to them when we need our next one! This is the second one we have purchased from this dealership and we plan on going back to them when we need our next one! More

Everything was outstanding and Adnan and Tera were great to work with. Follow up has been great by both. to work with. Follow up has been great by both. More

This was the smoothest process of getting a vehicle I've ever had anywhere in the nation! ever had anywhere in the nation! More

It's your typical dealership experience. Over promise and under deliver. Then harass to buy warranties you don't want and then lie to you about what they'll do for you. Over promise and under deliver. Then harass to buy warranties you don't want and then lie to you about what they'll do for you. More

Very nice place to deal with employees are friendly people I will refer peoples to buy a car people I will refer peoples to buy a car More

they gave me the deal I asked for. I was very happy. Two of my friends went there and bought vehicles. I was very happy. Two of my friends went there and bought vehicles. More