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Jim Butler Chevrolet

Fenton, MO

4.3
7,498 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,498 reviews

August 06, 2024

Very pleasant experience. Will use again. Will recommend to my friends. I will be back. More

by mcgivney.jim
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2024

I’m very happy with my purchase. I will be buying here again and telling everyone about my experience. More

by bkilian63
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2024

I dropped my vehicle off on a Monday didn’t hear anything from Tuesday (my intake specialist wasn’t there ) called and not anyone could tell me what was going on with my vehicle because he was off took them More

by tntsummers678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My rep is not listed
Aug 09, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 05, 2024

Very nice place to go and buy a car sales men Very nice the place to go Jim butler. More

by RICKCASPER11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ino
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 05, 2024

Poor service. Took over a month for my car to be repaired. Still confused why the billed my extended warranty even tho the issue was like that when I bought it. More

by bpatterson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gaulden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have no idea their names but service dept sucks
Aug 09, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 05, 2024

Dennis was very helpful and easy to work with. Very pleased at the service and sales. Would recommend. More

by ccspate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We look forward to your next visit! Take care!

August 05, 2024

Kim always lets me know what is due on my vehicle and explains to me the process very well. Very good communicator makes each customer feel special. More

by ewsparky66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 05, 2024

Appt. was @ 1:30PM & wasn’t done until 4:00ish. No reason given why. Also, when some of Dealer’s equipment was inserted, into my vehicle, my “Check Engin More

by dlmstl
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your visit and for the misunderstanding. If you would like to further discuss your experience and get some better answers, please reach out to our service manager directly at 314-274-1687.

August 04, 2024

Tyler and Stacey were great to deal with - super fast and efficient truck buying process. Strongly recommend! More

by Johnbasler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2024

Best experience ever buying a new vehicle. Also the best deal I have ever got on one. Bryan was the best salesman also. More

by bwucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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