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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,495 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,495 reviews

August 29, 2024

Excellent customer service. The entire staff would answer questions if available. Very clean facility. Beverages available for those who needed to wait More

by JEANETTAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 29, 2024

My wife and I walked in, greated very nicely, seen the vehicle we were wanting and left the same night. Very fast and easy! More

by andrewbyrne015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Sep 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 29, 2024

They definitely take care of everything very well but checking in and getting a rental is slow. Took 45 minutes to drop my car off. More

by jaimeebrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Aug 31, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 29, 2024

My truck was dropped off for fuel pressure regulator malfunctioning clearly a warranty issue and dealer stated I had contaminated fuel After charging me $1500 to not fix the problem More

by littlebear_151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 28, 2024

The folks at Jim butler were very helpful in finding a car that I wanted More

by capuanok131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 28, 2024

They r great to work with! Would definitely go back again for another purchase or send someone else! More

by LYNN.BRADLEY000
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

August 28, 2024

Kayla was very helpful in explaining the process. The wait time was adequate for the service required. Everyone was very courteous. More

by Klearkoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Aug 31, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

August 28, 2024

Service representative was outstanding. Service technician left a lot to be desired. In my opinion the tech did not do a thorough job to begin with. More

by appelconsultingllc
Service Time
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss how we could have done better, please reach out to our service manager directly at 314-274-1687.

August 26, 2024

Took too long to get fixed part of problem was warranty company rest was dealerships fault More

by vincentfilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your visit. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 26, 2024

Made an appointment two weeks ahead of time. It took over three hours to get a service. That should take about 20 minutes. It normally takes 2 hours for this service. Which is very long for a sc More

by clwhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not pointing this at anyone person
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Aug 31, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your visit. I will be sure to speak with the service manager regarding your concerns. For future reference, your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there, your vehicle waits for the next appropriate service technician. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

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