Jim Butler Chevrolet

We are still dealing with the same oil leak it has been 30 days since we have bought the vehicle and have had it taken in to be looked at twice now. 30 days since we have bought the vehicle and have had it taken in to be looked at twice now. More

We were not given what we were originally offered. Should not make offers that you can not follow through. Should not make offers that you can not follow through. More

Very unhappy with this experience, received conflicting information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation. information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation. More

Tara yada yada yada. Had my truck for 13 days. Good thing I don’t use it for a wor truck. Offered a rental on Day 9. Only reason I took it to the dealership was because o Had my truck for 13 days. Good thing I don’t use it for a wor truck. Offered a rental on Day 9. Only reason I took it to the dealership was because of an extended warranty. Service manager said it was unacceptable. Tell me something I don’t know. You asked for my opinion, you got it. More

Collin is a great salesman to work with. Good buying experience here, never felt rushed. Good buying experience here, never felt rushed. More

Second bad experience here. Shame on me for going back. I had an airbag recall done on my silverado and they broke my dash in 3 separate places and ripped off all the tabs. Shame on me for going back. I had an airbag recall done on my silverado and they broke my dash in 3 separate places and ripped off all the tabs. They had me sign their paperwork that the dash was cracked prior to install. I wrote in, specifically, one small crack. We talked about this beforehand. I fought them on it when I picked up the truck and Rick (believe that was his name) the service manager told me that they wouldn't cover it, and that I would have to fight GM regional on it. Their attitude was sorry but your truck is old so we can break it and tough for you. Then they just kick the customer service can down the road to the 1-800 reps. Never again. More

Great communication. Deal was done quickly and in a timely matter. Went over everything on the vehicle’s operation and made sure I was satisfied before leaving Deal was done quickly and in a timely matter. Went over everything on the vehicle’s operation and made sure I was satisfied before leaving More

Matt, Bob, Stacey, and everyone that was involved with my purchase of a new 2024 Silverado 1500 LTZ. I pass along my outstanding experience to everyone I come in contact with. I will definitely be back for a purchase of a new 2024 Silverado 1500 LTZ. I pass along my outstanding experience to everyone I come in contact with. I will definitely be back for another vehicle and already have friends checking with them. More

Bill Timmins Sr, what an ignorant service advisor. I will never do business with Jim Butler again and will advise others not to also! I will never do business with Jim Butler again and will advise others not to also! More

Too expensive for service and failed to disclose sales tax information at purchase of another csr tax information at purchase of another csr More