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Jim Butler Chevrolet

Fenton, MO

4.2
7,466 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,466 reviews

October 18, 2024

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by TJ_COWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Colin was a very friendly and knowledgeable person to work with. We are very pleased with our purchase More

by JENNIOSHEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Mennemeyer
Oct 25, 2024 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 18, 2024

I traded for my 3rd Colorado in a row. All 3 experiences have been good. I love the product, the salesman was helpful and pleasant. I am satisfied. More

by nthegarden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan in sales. Raymond in service. Justin in finance
Oct 25, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 18, 2024

I wanted to give you a 4 star review for the two previous times I had come to Jim Butler to buy a car based on the fact on how I was treated, but I did not want it to reflect on the most recent salesman that More

by marissaprice2237
Recommend Dealer
Yes
Employees Worked With
Dan Mann
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 17, 2024

Brian did a great job of making sure my needs were met. I recommend Jim Butler Chevrolet. More

by rpensel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 17, 2024

They are incredible and I would not use another dealership other than them to purchase vehicles in the future More

by tomkaiman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 17, 2024

The repairs were finished faster than predicted. But you could improve the waiting area. Add something besides coffee and water. Tea for example More

by pklabbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Indeed, we do have tea. Hot chocolate even. We look forward to your next visit! Take care!

October 17, 2024

After making an appointment at least a week in advance I dropped off my truck on a Wednesday at 4 pm. I knew nothing would happen as it was too late and I understand. The issue is that it didn't get pulled More

by j.a.caldwellbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton
Oct 19, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your please reach out to our service manager directly at 314-274-1687.

October 16, 2024

Very happy with the service department. They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 16, 2024

Scheduling a service for a new but pre-owned 2024 Trax was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at th More

by msmaidclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened to you during your visit. It doesn't appear that our normal protocols were followed during your experience. We agree, you are too a valued customer. I will be sure to speak to management regarding your concerns. If you wish to further discuss your experience, please reach out to my service director directly at 314-274-1687.

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