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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.2
7,462 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,462 reviews

October 30, 2024

Dealer has my Malibu 10 business days and 2 weekends. Dealer did not offer or provide a rental car until the day before my vehicle was repaired. I called the service manager and left a voicemail asking More

by jmelton4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We do understand your frustration and we are diligently working to improve our diagnostic times. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 29, 2024

Very quick made sure that I was aware of all rebates and incentives good price More

by jsvogel1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. Until the next time we meet, take care!

October 29, 2024

The Service team member Kayla was fantastic. She provided a high degree of communication, text me updates and let me know she was there for anything I needed during my service appointment. Th More

by greg.martin.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla M in Service
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Nov 01, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Great dealership. Poor sales girl. I called 24 hours ahead of appointment. After I drove 2 1/2 hours to get there we had to sit for an hour because she couldn't find t More

by pdenum2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bridget one star
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Nov 01, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We apologize that your experience did not live up to your expectations. It appears that there was a failure of communication that did not allow your salesperson to ready the vehicle for your arrival. We do understand your frustration. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

October 28, 2024

I think the service department was really good and efficient and took care of me More

by dpollard5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 28, 2024

Kim was great ! !! Always kept me informed. Just disappointed it took as long as it di, but not her fulat. More

by rklobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 28, 2024

Traded and purchased all online. Transaction and delivery both went well. Nik Nordin did a fine job. More

by pweldonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nik Nordin
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Nov 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 27, 2024

Emko. best sales guy i have ever delt with. Highly recommended if you need a car. More

by williamtsabourin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emko
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Nov 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2024

Wish they had saturday service hours which would be helpful to schedule for more convenience More

by SUSTONSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 01, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 26, 2024

I am happy I got a grate deal with your dealership I will tell everyone about it More

by kenfor.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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