Jim Butler Chevrolet | Page 22

Three weeks to get an appointment. Another week and I had to leave messages to find out the status of my vehicle. Only to be told. Parts were ordered and no rental vehicle available. Another week and I had to leave messages to find out the status of my vehicle. Only to be told. Parts were ordered and no rental vehicle available. Why am I paying for a service I don’t get? Still another week before I get a call to pick up my vehicle More

Very good service. They were so friendly and helped us so much. I will always go there to buy my vehicles They were so friendly and helped us so much. I will always go there to buy my vehicles More

This has been the most frustrating experience ever. My vehicle has been to the shop THREE times for the same issue, and I am concerned about the vehicle issue continuing after warranty and the response My vehicle has been to the shop THREE times for the same issue, and I am concerned about the vehicle issue continuing after warranty and the response is get an extended warranty. I am going to look into lemon lawyers because no one seems to care. Today I called from 9AM to 4PM about my loaner with no answer yet! Communication is terrible. More

After waiting three weeks for an appointment to have my vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it could be two or three days before they would have a diagnostic plan. After seven days I called back and left two messages. The next day I called back and left another message. Couple hours later I got a call letting me know they did have to replace some parts and even though I have the extended warranty which gives me a rental car, there were none available so they would call me when the vehicle was ready. One week later I got a call to come get my vehicle. Two weeks of finding a ride is not pleasant. This has got to be a serious issue with this dealership. More

nice people but i still don'i have my fully paid-for van and am being dunned by the Line Five loan company to pay for service warranty which i won't pay for until i have possession...also the car has not be and am being dunned by the Line Five loan company to pay for service warranty which i won't pay for until i have possession...also the car has not been fully detailed altho signed & paid for on 1/25/25...i do not have title so cannot transfer tags & register... am without transportation except when my wife is not using her car, inconvenient...altho the transaction was not big money my expectation since it was paid for, was of a reasonably swift delivery for complete satisfaction, not over a week's delay. More

Dealership was great very helpful took care of me very well would recommend dealership to all my friends well would recommend dealership to all my friends More

Great service very helpful and nice people excellent car lotta inventory second time shopping there will shop again lotta inventory second time shopping there will shop again More

Get a 5 service was good time waiting not so good. Yet still get a five star Yet still get a five star More

Very kind & courteous staff! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! More

It is always a positive experience when I bring vehicles in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. More