Back

Jim Butler Chevrolet

Fenton, MO

4.2
7,322 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,322 reviews

November 26, 2024

It took too long to get the oil changed and the price was a bit high for such a little car More

by cfgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your visit did not live up to your expectations. We normally quote 90 mins to 2 hours for our oil changes. In the future, please feel free to utilize our drop off service or complimentary shuttle. We have done our research, and our oil change prices are competitive with other dealerships in our area, including Dobbs.

November 25, 2024

I have been buying cars and using the service department for over 20 years, and have rarely had an issue. However, my last service visit was not good. It started fine but did not end well. I was told by my More

by stevenmueth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We spoke on the phone yesterday and you should be receiving a phone call from our service manager by the end of business today. If this doesn't happen, please reach out to him directly at 314-274-1687.

November 25, 2024

Very nice dealership ample cars to choose from Everyone was friendly and helpful My son recently purchased car from them and suggested I go there very pleased More

by sgerber69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 25, 2024

Charging an extra fee for using a credit card to pay the bill is ridiculous. More

by mvoss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Butler Chevrolet responded

Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!

November 22, 2024

I don’t get the issue fixed. Awaiting a call back so the issue can be resolved. More

by bwaters7784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in the service dept
Nov 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If no one has reached out to you regarding your concerns, please reach out to our service manager directly at 314-274-2687.

November 22, 2024

Had a great experience with an amazing sales man Brian Hampe he was awesome. He was very knowledgeable about the Equinox EV. Probably would not have bought it if it wasn’t for him. More

by 636wmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hampe
Nov 23, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 21, 2024

Wyatt was fast, knowledgeable, and professional. I appreciated the attention he gave me even though he had multiple things going on at once. More

by jschroeder_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt A
Nov 23, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2024

Ryan was extremely courteous and helpful. Yes he was , yes he was , yes he was.Thanks. More

by ksfournier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Nov 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 20, 2024

I love Jim Butler Chevrolet! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! More

by hndelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Butler Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2024

I was able to complete this deal, including a trade from Florida. It was a simple process and Matt made it very easy. More

by coweng
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!