Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
7,270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,270 reviews
November 01, 2024
Our Sales rep was great. Not pushy, very friendly, knowledgeable. Thank You Brian Palmer. We were there most of the day, but he worked with us and found a good fit for us. Not pushy, very friendly, knowledgeable. Thank You Brian Palmer. We were there most of the day, but he worked with us and found a good fit for us. More
by rhivesdeandra5
Verified Customer
November 01, 2024
just an oil change and tire rotation service was good wait time was about normal two hours good wait time was about normal two hours More
by drsalc
Employees Worked With
October 31, 2024
Didn't value customer time. High fix price. Poor Communication less try to buy my vehicle. High fix price. Poor Communication less try to buy my vehicle. More
by Mike S.
Employees Worked With
Their automated systems, vm, and down to paying for the vehicle service. Gave me no change to survey, thus here I am.
October 30, 2024
Matt and the entire team were great to work with. Best experience I've had in a long time Best experience I've had in a long time More
by Jeep Guy
Employees Worked With
October 30, 2024
Dealer has my Malibu 10 business days and 2 weekends. Dealer did not offer or provide a rental car until the day before my vehicle was repaired. I called the service manager and left a voicemail asking Dealer did not offer or provide a rental car until the day before my vehicle was repaired. I called the service manager and left a voicemail asking him to call me and he did not call. More
by jmelton4
Employees Worked With
October 29, 2024
Very quick made sure that I was aware of all rebates and incentives good price incentives good price More
by jsvogel1976
Employees Worked With
October 29, 2024
The Service team member Kayla was fantastic. She provided a high degree of communication, text me updates and let me know she was there for anything I needed during my service appointment. Th She provided a high degree of communication, text me updates and let me know she was there for anything I needed during my service appointment. Thank you for going above and beyond! Greg More
by greg.martin.a
Employees Worked With
Kayla M in Service
October 29, 2024
Great dealership. Poor sales girl. I called 24 hours ahead of appointment. After I drove 2 1/2 hours to get there we had to sit for an hour because she couldn't find t Poor sales girl. I called 24 hours ahead of appointment. After I drove 2 1/2 hours to get there we had to sit for an hour because she couldn't find the truck. I would of thought it would be up front and cleaned up. FITHY. Someone dropped the ball. The there was NO negotiation on price. He'll, I would have felt great if I could have got that $500 discount everyone else did just for making me and my wife wait that long. NOTHING ! More
by pdenum2015
Employees Worked With
Bridget one star
October 28, 2024
I think the service department was really good and efficient and took care of me efficient and took care of me More
by dpollard5555
October 28, 2024
Kim was great ! !! Always kept me informed. Just disappointed it took as long as it di, but not her fulat. !! Always kept me informed. Just disappointed it took as long as it di, but not her fulat. More
by rklobe
Employees Worked With
