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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,000 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,000 reviews

December 13, 2025

Great experience purchasing a new truck from Jim Butler! Matt was great to work with and made the transaction simple, including shipping my new truck and picking up my trade in. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 13, 2025

Nik was very helpful and made the process as easy as possible and very pleasant More

by jchaywood14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Nordin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 13, 2025

Fast and easy experience for purchasing a new Chevrolet Silverado crew cab. Thanks Jim butler More

by clintgipson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 11, 2025

The person who initially helped me was great. But when I se the appointment they said they would need my truck for 2 days for something checked out under warranty, when I got there they said they More

by chilimanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car manager
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Dec 19, 2025 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re glad to hear your initial experience was positive, but we’re truly sorry for the frustration caused by the extended time frame and the interaction regarding the loaner vehicle. We understand how inconvenient this was, especially given the distance you traveled and the plans you had in place. Clear communication and respectful service are very important to us, and we’ll address this with our team to ensure it doesn’t happen again. Please reach out to me directly at 314-396-2778 so we can discuss this further and work toward making things right. Your feedback is invaluable, and we appreciate the opportunity to improve.

December 11, 2025

A woman was rude and disrespectful when making appointment and cost much more than estimate More

by 55chevygasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to feel disrespected and to have the final cost exceed the estimate. That’s not the level of service we strive to provide, and we appreciate you bringing this to our attention. Please reach out to me directly at 314-396-2778 so we can review what happened and work toward making this right. Your feedback is important to us, and we’ll use it to improve our communication and customer experience moving forward.

December 10, 2025

Dominick was very helpful & worked hard to get the deal done! I am already sending customers his way! Thank you! More

by willc_56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 09, 2025

It’s service that makes a dealership and you guys nail it. Thanks Bryan urban More

by burban43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 09, 2025

Bryan Palmer is wonderful assist to your company; he has gone above an beyond to make sure all things where cover on our purchase. Very friendly, I will recommend any one I know looking for a purchase to se More

by rydarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave service writer
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Dec 11, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2025

On time and everyone was nice and courteous. Used their shuttle service to take me to stores and pickup More

by sue.bill.muller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in service and the gentleman that was doing shuttle service
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Dec 11, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 07, 2025

I will look to them first for my next purchase staff was great never felt pressed to buy was made to feel at home minute walked in the door More

by Sdclubb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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