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Jim Butler Chevrolet

Fenton, MO

4.3
7,613 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,613 reviews

July 06, 2023

Excellent customer service. Kim H a great service consultant. Very informative and caring. Always does a great job. More

by cbrewer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 06, 2023

I only use Jim Butler there sales team is great Chad Thompson ty for helping me find my new blazer add this to me being a truck driver and there service team going out there way to come pick up my vehic More

by garyames79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Thompson , Gene Wondell
Jul 11, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 05, 2023

My third vehicle from Jim Butler. Always professional and always a great deal. Highly recommend Jim butler More

by SEWNVAC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 05, 2023

I flew in from out of town and they were an easy and quick dealership to work with. I would buy from them again and I would recommend it to anyone looking for a great deal! More

by Stokke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 05, 2023

Jeff Hutchinson was great! The finance guy was great until I declined any extended warranties and then he started slamming papers around and had quite the attitude! Would buy f More

by CHELDERLE
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 05, 2023

What a great experience it was there and the people where awesome Ian was one of the best sales people I have ever dealt with. I have no regrets and would do it again. More

by joerocky8341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jul 07, 2023 -

joerocky8341 responded

I Cant thank the hole team here enough.what a pleasure it was to deal with you guys.

July 05, 2023

Nothing to say except Stacey is an Awesome man! I didnt meet the other man but Jim Butler is BEST! Went over and above for us!! More

by westcm1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 05, 2023

Everything went well but I was disappointed to wait 90 minutes for oil change with an appointment! More

by steffybrown76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jul 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that our procedures weren't properly explained. Your appointment is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. We normally quote 90 minutes to 2 hours for this process. Please keep in mind that your vehicle is serviced by a GM certified technician, your tires are rotated, your fluids are topped off and a multi-point inspection is performed. We hope that you have found this information helpful, and we hope to see you soon.

July 05, 2023

Mr Thornton is awesome! I didn't meet Mr Darr, im sure he is too Our salesman was Tony Palmer, great customer relationship with him. More

by westcm1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

July 04, 2023

Improving polarize atmosphere greetings r more genuine follow through is advancing cost is not customer friendly. More

by cayden_s1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
Jul 06, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review. We hope to see you soon!

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