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Jim Butler Chevrolet

Fenton, MO

4.3
7,593 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,593 reviews

February 13, 2025

This is my fourth vehicle, everyone there is so helpful. I appreciate the wonderful service. More

by keeperofmy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget
Feb 18, 2025 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 12, 2025

Stacey was awesome. Stacey made sure to ensure I got the best rate and ensured my investment was protected. More

by gregory_isenman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang is 5-Star
Feb 17, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 12, 2025

Issue was fixed but asked for them to look at something and the service advisor was rude and was told I need to make an additional appointment. Was told this even thought I was told on the phone that they More

by AJSMITH_744
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your concerns, please reach out to our service manager directly at 314-274-1687.

February 12, 2025

Very efficient, had everything ready to go for the repair, including my loaner. Bill Timmons really strives to take care of his clients, as did my tech, although I’m not sure of his name. Wonderful ex More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons, not sure of tech or who had my rental, but those ladies were wonderful as well.
Feb 17, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 11, 2025

Very friendly answer all my questions. Let me what need to address later or next oil change. I feel like I wasn't pressured to fix things now More

by lawrence.dees145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 11, 2025

My name isn't Terry. I've never been to Fenton. These xxxxers write me every day. I don't own a Silverado. I wish they would leave me the xxxx alone. More

by Leavemealone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. I have asked for your email to be removed from our database. If this continues to happen, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 11, 2025

The dealership was easy to work with and made our car buying experience smooth and easy. More

by roth0221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Bob
Feb 17, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 11, 2025

Everything went well except still experiencing the same problem with the radio not working as it should. Radio will go off and I will have to stop somewhere and xxxx it off for about 5 minutes for it to re More

by stone1941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makaylia, not sure
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. If you wish to further discuss your concern, please reach out to our service manager directly at 314-274-1687.

February 10, 2025

Kim kept us up to date on our repair. She is the only service writer we will work with. The mechanic called and asked questions which assisted him locating the problem. That was impress More

by jkhejnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 10, 2025

I went to have a new key programmed. I arrived an hour early. I live an hour and a half away. My appointment was at 1030. At 11 I asked where they were with my truck. It was not done. A More

by EAFD514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt work with any of these people
Feb 13, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Your appointment time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician to service your vehicle. In some cases it can take up to 3 hours to program a key to a vehicle. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

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