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Jim Butler Chevrolet

Fenton, MO

4.3
7,174 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,176 reviews

August 15, 2024

Bridgette Busch is the best! If you don't go through her, you're not doing it right. More

by pointbreakbodhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Busch
Aug 17, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 15, 2024

I only went to Jim butler to get an oil change. They were very fast and really nice. More

by Lacy_mangosing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

August 15, 2024

Mr car was under warranty when they made my appointment, it was 4 days out of warranty when they got it in. I was expected to pay! I won't go to this dealer again More

by sherrymartin1960
Recommend Dealer
No
Employees Worked With
I don't know
Aug 17, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your experience. If you wish to further discuss your experience with us, please reach out to our service manager directly at 314-274-1687.

August 14, 2024

Service is always good. When I get my car back it always has oil inside. Super annoying and hard to clean off. More

by Jourdenethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 14, 2024

We took my daughters car in for a tune up and was charged 1400 before they car was even checked by a mechanic. Fast forward right after picking it up a check engine light came on that originally wasn’t on, I More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla
Aug 16, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 14, 2024

I live in Chicago, and it was far easier buying a car from Jim Butler than dealing with the gantlet of xx that I've had to deal with in the past from any of the dealerships near me. More

by Afree55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

August 13, 2024

Had a really good experience with the Jim Butler team. Matt was attentive, knowledgeable, and let us move at our own pace when finding our Silverado 1500. Tim Rhame in sales leadership was very helpful th More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 13, 2024

Truck I purchased is still not repaired have to bring it back again, a you believe it ? More

by brothersdan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 13, 2024

Went in and immediately was helped, thanks to Dan Mann everything worked out perfectly and i’m extremely happy with my new car More

by mapollo2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mann, Tara (financial, not sure of last name)
Aug 16, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

August 13, 2024

I had a fantastic experience at Jim Butler. From the moment I first contacted them through delivery every on was professional, understanding and wirohard to allow me to get the vehicle I wante More

by rkmitchelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Aug 16, 2024 -

rkmitchelson responded

My pleasure to give you a positive review. I wish I had reviewed it before it was sent. My spelling was awful!!!! 😂

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