Jim Butler Chevrolet

Great chevy dealer, no hassle, easy to work with. My sales associate was very knowledgeable and super helpful. I have already recommended Jim Butler to friends. Thanks for making life easy while buyi My sales associate was very knowledgeable and super helpful. I have already recommended Jim Butler to friends. Thanks for making life easy while buying a truck . More

The experience was fantastic - Nic was my salesman and he did everything right. I will purchase from him in the future. If you are looking for a salesman who will work right away with you and not give you t did everything right. I will purchase from him in the future. If you are looking for a salesman who will work right away with you and not give you the runaround it would be him. More

Everyone(every member of the Jim Butler staff that I encountered along the way at your Fenton location) was very professional and courteous! I must give 500 gold stars to Nik Nordin who was very attenti encountered along the way at your Fenton location) was very professional and courteous! I must give 500 gold stars to Nik Nordin who was very attentive and accommodating in the course of my truck buying journey! He went above and beyond in his efforts to help me. He was in constant contact with me daily and also corresponded with me several times on his day off! Then, to save me (and my brother) time - since we drove down from Wisconsin, he even went so far as to arrange for my brother's new truck to be brought to Fenton from one of your other dealership locations (even though Nik was not involved in my brother's deal ! ) More

She is fantastic -very friendly,through, sincere and honest.I would definately come back to get my car serviced here. honest.I would definately come back to get my car serviced here. More

Had me waiting all day for a detail, told me 3 hours. come to find out they wanted me to come back next day.after waiting 5 hours. Talk about a waste of a day, for someone owning a business. come to find out they wanted me to come back next day.after waiting 5 hours. Talk about a waste of a day, for someone owning a business. More

Charles took his time to explain everything to me as we went through the buying process. went through the buying process. More

All good! Service department was extremly professional and helpful. I will use this dealer again for service. Service department was extremly professional and helpful. I will use this dealer again for service. More

Not only were repairs ridiculously expensive, but there was no communication. One part was on back order (which I do understand this happens) But I had to be the one calling to check on status. I did not was no communication. One part was on back order (which I do understand this happens) But I had to be the one calling to check on status. I did not have a rental or loaner car so I had to make other arrangements. Because of this, a heads up on parts arrival with an ETA would have been nice since leaning on others for a ride. When the parts did come in, there was still no courtesy call letting me know that they finally showed up & it would be worked on and finished up soon. In fact I had to call and find out the truck was done . I was wondering how long it was done for at that point. More

The whole staff is friendly and efficient! There's a reason why this is a high volume store, will definitely purchase more vehicles from this location! There's a reason why this is a high volume store, will definitely purchase more vehicles from this location! More

Not sure how many of these customer service inquiries I came be sent to answer. It’s all fine came be sent to answer. It’s all fine More