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Jim Butler Chevrolet

Fenton, MO

4.3
7,452 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,453 reviews

December 31, 2024

My wife wasn't sure if she wanted a Malibu or a small SUV. Cody took the time to help with the decision. We received great service. I will strongly consider Jim Butler for any future needs. More

by robertking4670
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Wilde, five star
Jan 03, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 31, 2024

No hassle, best price found in weeks of looking, Great sales and finance folks made it the smoothest purchase We have ever experienced with zero pressure. More

by david.tyler3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 30, 2024

Poor communication. Phone calls nor returned. I called multiple times to determine the status of my car with no returned calls. Took 7 hours for an oil change? More

by jonathan.walkerhlgu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Jan 02, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records indicate that your vehicle was dropped off in the night drop. Additionally, you requested us to look into a noise you had concerns about, this is required your vehicle to see a journeyman tech, therefore, it was not just an oil change. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

December 30, 2024

Great service. Friendly atmosphere. Good communication regarding work progress and services being administered under my warranty More

by TAMMYDWYER3575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jan 02, 2025 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 30, 2024

I will never use again! Just left from oil change and tire rotation. Noticed grinding noise and called first thing this morning and was told the next appointment was Jan. 15 More

by baxharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. Our service manager would really like to speak with you more regarding this matter. Please reach out to him directly at 314-274-1687. We look forward to hearing from you.

December 28, 2024

Always have what we’re looking for, great prices and great employees. Well worth driving an hour and a half to get the truck we want. More

by 64Fish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 27, 2024

Always prompt professional service. The service staff is the best that I deal with. They are always polite and quick to take care of you. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Jan 01, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 26, 2024

Terrible service, bought 2 trucks and send 4 others that bought, your service department did not take care of me, on a warrentee More

by scott.combs1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience with us, please reach out to our service manager directly at 314-274-1687.

Dec 27, 2024 -

scott.combs1966 responded

I was up there 2 times , need my seat fixed, it’s sunken in, and under warrrentee, fix it!!!!!

December 25, 2024

Everyone is very welcoming, knowledgeable, fast, and helpful. They do a great job of respecting your time More

by rayray157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 24, 2024

Truck was ready when we pulled on the lot Brian made sure everything was top notch. We had limited time and he got us in and out as quickly as possible More

by rjclark21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

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