Jim Burke Ford

Efficient friendly service We live nearly 50 miles from the dealership and they were very accommodating in servicing our C-Max while we were in town for a doctor appointment. I We live nearly 50 miles from the dealership and they were very accommodating in servicing our C-Max while we were in town for a doctor appointment. I dropped my wife off at her appointment got the car serviced at the selling dealership and still am waiting for my wife. Now if there was Quick Lane Doctor’s offices I would be on my way back home. More

Great customer service and experience This was our first time buying a car, my husband and I both had a lot of questions and Alejandro Barrios was very helpful. He was very patient And und This was our first time buying a car, my husband and I both had a lot of questions and Alejandro Barrios was very helpful. He was very patient And understandable. He really showed interest in our concerns and helped us get the best deal possible. We had a great Experience and customer service!!! More

Very pleasant The dealership was very clean and efficient, my service person was very knowledgeable and the service was done timely and the shuttle driver was very The dealership was very clean and efficient, my service person was very knowledgeable and the service was done timely and the shuttle driver was very good at her job. More

Great customer salesmanship Worked with Rick Robles through the entire process. From the moment he approached us he demonstrated respectfulness knowing the process can be overwhe Worked with Rick Robles through the entire process. From the moment he approached us he demonstrated respectfulness knowing the process can be overwhelming and stressful. He gave us options and did a great job working to get us an acceptable trade in. Our new truck has been a dream for years and now it’s a reality. We got a great product, I love the Ford!! More

Overpriced Cost me 62.50 for them to look at problem. They did not have the parts so I had to return the next day and be charged another 125.00 to have parts ins Cost me 62.50 for them to look at problem. They did not have the parts so I had to return the next day and be charged another 125.00 to have parts installed. Less than 1 hr of total labor cost me 185 + dollars. More

Very efficient and professional Great experience. Good explanations. Timely work. All my questions were answered. Helpful staff. Comfortable waiting area. I would definitely return. Great experience. Good explanations. Timely work. All my questions were answered. Helpful staff. Comfortable waiting area. I would definitely return. Saturday hours are very convenient. More

Fantastic body work and great service I was extremely pleased with the repair to my car. They did an excellent job and it was done in two days. The estimator, Joey Silveira was professiona I was extremely pleased with the repair to my car. They did an excellent job and it was done in two days. The estimator, Joey Silveira was professional and very nice. I would take my car to that body shop again. More

Awesome The sales man rick robolos was great and very honest. Please keep up the great work. No haggle way of doing business is awesome !!. Went to another de The sales man rick robolos was great and very honest. Please keep up the great work. No haggle way of doing business is awesome !!. Went to another dealer first woth nothing but a headache. Then found him Burke first vand Rick More

Easy and fast. Staff was friendly and went above and beyond to help. Overall wonderful customer service and knowledgeable. Took time to make sure all questions and Staff was friendly and went above and beyond to help. Overall wonderful customer service and knowledgeable. Took time to make sure all questions and concerns were answered. More

Excellent service From the time i dropped my car off until i picked it up, i received frequent updates and extremely courteous service. If i need to take my vehicle in From the time i dropped my car off until i picked it up, i received frequent updates and extremely courteous service. If i need to take my vehicle in again, i would request Lupe specifically! More