Jim Burke Ford

Overpriced Cost me 62.50 for them to look at problem. They did not have the parts so I had to return the next day and be charged another 125.00 to have parts ins Cost me 62.50 for them to look at problem. They did not have the parts so I had to return the next day and be charged another 125.00 to have parts installed. Less than 1 hr of total labor cost me 185 + dollars. More

Very efficient and professional Great experience. Good explanations. Timely work. All my questions were answered. Helpful staff. Comfortable waiting area. I would definitely return. Great experience. Good explanations. Timely work. All my questions were answered. Helpful staff. Comfortable waiting area. I would definitely return. Saturday hours are very convenient. More

Fantastic body work and great service I was extremely pleased with the repair to my car. They did an excellent job and it was done in two days. The estimator, Joey Silveira was professiona I was extremely pleased with the repair to my car. They did an excellent job and it was done in two days. The estimator, Joey Silveira was professional and very nice. I would take my car to that body shop again. More

Awesome The sales man rick robolos was great and very honest. Please keep up the great work. No haggle way of doing business is awesome !!. Went to another de The sales man rick robolos was great and very honest. Please keep up the great work. No haggle way of doing business is awesome !!. Went to another dealer first woth nothing but a headache. Then found him Burke first vand Rick More

Easy and fast. Staff was friendly and went above and beyond to help. Overall wonderful customer service and knowledgeable. Took time to make sure all questions and Staff was friendly and went above and beyond to help. Overall wonderful customer service and knowledgeable. Took time to make sure all questions and concerns were answered. More

Excellent service From the time i dropped my car off until i picked it up, i received frequent updates and extremely courteous service. If i need to take my vehicle in From the time i dropped my car off until i picked it up, i received frequent updates and extremely courteous service. If i need to take my vehicle in again, i would request Lupe specifically! More

Service work Very professional and friendly! Completed work in one day, other shops would have taken three. Called me when work was completed and were open late so Very professional and friendly! Completed work in one day, other shops would have taken three. Called me when work was completed and were open late so l could pick up truck. Tech was outstanding. ( Chris ) More

Best expierence I like how they worked hard to help me, and helped me get the vehicle of my choice. Also really liked that they gave me multiple choices as well inste I like how they worked hard to help me, and helped me get the vehicle of my choice. Also really liked that they gave me multiple choices as well instead of only trying to only give me one choice to work with. More

Professional, helpful and reactive to my needs, friendly. My needs and desires were unique compared to most popular F 250 version. Eric went over & above to create our new truck to 100% of what we were lookin My needs and desires were unique compared to most popular F 250 version. Eric went over & above to create our new truck to 100% of what we were looking for. More

Friendly and Professional I contacted Jim Burke for originally in late Dec. 2017 with a need to lease a truck. I was put in contact with Robert Reyna at the Oak St. Location. M I contacted Jim Burke for originally in late Dec. 2017 with a need to lease a truck. I was put in contact with Robert Reyna at the Oak St. Location. Most of our transaction was done over the phone. He meet all of my needs very promptly and professionally. I knew at that time I was close to needing to update 3 of my other vehicles. When it came time to do that Robert stepped up and filled all of our needs as a family and took the time to meet everyone's expectations. Robert and all the staff at Jim Burke made our experience pleasant and timely. Thank you to all that help out. More