Jim Burke Ford

The best experience ever Francisco Lopez you are aweomse . Ty🙌🏻 U have help my family and son to be save. Thank You. I appreciate everything u did for us. Francisco Lopez you are aweomse . Ty🙌🏻 U have help my family and son to be save. Thank You. I appreciate everything u did for us. More

Excellent. I want to thank two salesmen Walter and Leo they were very professional and so was Kathryn in the credit dept. Made me feel like family. Thank you. I want to thank two salesmen Walter and Leo they were very professional and so was Kathryn in the credit dept. Made me feel like family. Thank you. More

Seat cover replacement The service rep took really good care of me. He arranged for me to get a ride home and then a ride back to pick up my truck. He has always taken good The service rep took really good care of me. He arranged for me to get a ride home and then a ride back to pick up my truck. He has always taken good care of us when we have had issues with our truck, prompt courteous. More

Successful Friendly, knowledgeable, efficient, competent!!! Our salesman explained everything very clearly to us and went the extra mile to find what we wanted, Friendly, knowledgeable, efficient, competent!!! Our salesman explained everything very clearly to us and went the extra mile to find what we wanted, very, very nice. More

My great experience with the Ford service department . I am a self-employed individual and I own many trucks and vans that I need to keep on the road for my business. My experience with The service de . I am a self-employed individual and I own many trucks and vans that I need to keep on the road for my business. My experience with The service department ( especially with Kaycee) has been one of fast service And the most important to me is complete communication on the progress of any vehicle and expected time of release. and the most important to me is complete communication on the progress of any vehicle and expected time of completion. This has helped me plan my work and business for my customers. More

Contractor’s best vehicle / office Got to go 24/7 when customers Need/want you there doing their bidding go anywhere / time performing their bidding, looking first class doing it all Got to go 24/7 when customers Need/want you there doing their bidding go anywhere / time performing their bidding, looking first class doing it all ! More

Service is adequate but very costly Dropped the car off at 8 am and didn't hear from the service advisor so I called for a status update around 2:00 and had to leave a message. Didn't h Dropped the car off at 8 am and didn't hear from the service advisor so I called for a status update around 2:00 and had to leave a message. Didn't hear back so I called again at 4:40 and was told they needed to keep the car overnight. The diagnosis was that I needed 2 sparkplugs and 2 coils and that it would take about 2 hours of labor. I don't mind paying $125/hr for labor but I was charged $125 for each ignition coil and over $17 for each sparkplug when I could have prchased all 8 Motorcraft coils and sparkplugs online for $134.. ..a total ripoff . Needless to say I'm very disappointef in JBF. More

Excellent Salesmanship! Marcus continues to go above and beyond to make his clients happy! This is the third vehicle I have purchased from him; he is always open and honest. Marcus continues to go above and beyond to make his clients happy! This is the third vehicle I have purchased from him; he is always open and honest. More

Excellent experience I had my passengers side door repaired there after it got hit and mangled. The door could only be opened from the inside of the car after the accide I had my passengers side door repaired there after it got hit and mangled. The door could only be opened from the inside of the car after the accident The door looked brand new when I picked it up after the repair and it could be opened from the outside now. The staff was awesome and they kept me updated on the progress of the repair. I highly recommend Jim Burke collision center More

New Edge! I just signed a 3 year lease for a 2018 Edge. Nicole Martinez is the best. Mr. Bob Boyd also is a great representative for Jim Burke Ford. Both were t I just signed a 3 year lease for a 2018 Edge. Nicole Martinez is the best. Mr. Bob Boyd also is a great representative for Jim Burke Ford. Both were thorough with their work, and willing to explain all points of the lease. I am so excited to be driving a dependable vehicle! More