Jim Burke Ford

Quick After scheduling appointment to be set on my preferred time my oil change services only took about 30 minutes. Place was clean and friendly. I would r After scheduling appointment to be set on my preferred time my oil change services only took about 30 minutes. Place was clean and friendly. I would recommend it. More

Very happy My girl Kaycel always goes above and beyond getting my issues taking care of when I bring my car in for service. Been dealing with her along time and My girl Kaycel always goes above and beyond getting my issues taking care of when I bring my car in for service. Been dealing with her along time and it gets done More

Satisfied There is a scheduling, accommodated my time. Very friendly staff services, pleasant front desk lady. Recommended necessary additional services and de There is a scheduling, accommodated my time. Very friendly staff services, pleasant front desk lady. Recommended necessary additional services and delivered in a timely fashion. The price is reasonable. The Netflix is certainly a plus. Thanks much. More

10/12/18 Service Recall - Ford Fusion 2014 Titanum The latest recall on my 2014 Titanum Ford Fusion was taken care of in less than 2 hours. Thanks. I did mention to service individual , that I like The latest recall on my 2014 Titanum Ford Fusion was taken care of in less than 2 hours. Thanks. I did mention to service individual , that I liked the car, but really disappointed on having so many recalls in my he 3 years s that I’ve had so far🤨 And now my husband has recall on his F 150 Truck, it’s only 6 months old! More

Service repair Service dept. Had my car 3 weeks couldn't find out what's wrong. 3 weeks to say it was fuel injectors. Didnt do work on it said i would have to getwa Service dept. Had my car 3 weeks couldn't find out what's wrong. 3 weeks to say it was fuel injectors. Didnt do work on it said i would have to getwarrenty to take care of it.i picked car up my boyfriend put fuel injector cleaner in and that fixed it. No more engine light on. Hum what's wrong with this picture. They couldn't figure that out.Dealership on gasoline alley way. More

Helped me out I would like to give a shout out to the Quick Lane on Oakstreet at Jim Burke. I had a flat tire today and he worked me in to get a new tire. Great ser I would like to give a shout out to the Quick Lane on Oakstreet at Jim Burke. I had a flat tire today and he worked me in to get a new tire. Great service and it is appreciated. It was late in the day on a Saturday and they still made it happen. That is why I use I continue to let them take care of my Edge. :) Rhonda Roshau More

Excellent service Sells person was very helpful and respectful. Was not pushy. Showed me the cars I wanted to see and not the ones they need to sell. Good experience Sells person was very helpful and respectful. Was not pushy. Showed me the cars I wanted to see and not the ones they need to sell. Good experience More

Very frustrating experience and will never to back Sales person was dishonest about how the lease worked. When our lease was up and came time to trade our truck in, we had no equity and came to realize Sales person was dishonest about how the lease worked. When our lease was up and came time to trade our truck in, we had no equity and came to realize everything that was said to us was completely dishonest and incorrect. Showed up for an appointment with the finance manager to sign paperwork to buy our lease out, waited 35 minutes, and left (automall location). Come to find out no one had told th finance manager he had an appointment when I had scheduled it two days prior. Will never use this dealership again. More

Great service J R did a great job of getting me in and out of the service department. Appreciate that! And the people that did the service got the work done quickly J R did a great job of getting me in and out of the service department. Appreciate that! And the people that did the service got the work done quickly and no mess inside the car. More

Happy again. They always find a car somewhere to fit what I want and get it here in a few days. Painless transaction from start to finish. Love Nicole and Augie. G They always find a car somewhere to fit what I want and get it here in a few days. Painless transaction from start to finish. Love Nicole and Augie. Great people. Everybody got a good deal. Happy wife, happy life. More