Jim Burke Ford

New car purchase experience Rick was very nice and patient with us ,and helped make the process easy and painless and fun. We would highly recommend him to anyone. Rick was very nice and patient with us ,and helped make the process easy and painless and fun. We would highly recommend him to anyone. More

Always quick and reliable. awesome service by Matthew. As always Matthew provided great service, fast and reliable Prices are reasonable and no appointment needed, that’s always nice Totally recommend As always Matthew provided great service, fast and reliable Prices are reasonable and no appointment needed, that’s always nice Totally recommend Jim burke Ford More

Excellent and Quick Service I had an appointment for Wednesday, but by Monday morning I knew my car needed to be in the shop. I called and brought my car into Elias and expected I had an appointment for Wednesday, but by Monday morning I knew my car needed to be in the shop. I called and brought my car into Elias and expected them not to look at it until Wednesday. I rented a greater car from their certified auto leasing and went on my way. Eliza’s called me by the end of the day on Monday and already had the problem figured out. He ordered the new part I needed and my car was done Tuesday evening! It was so easy and my service was excellent! More

Car wouldn't start Kaycee was very professional and dealt with the issue in ref to my car quickly and efficiently. I also spoke to Tori, who was also very thorough and h Kaycee was very professional and dealt with the issue in ref to my car quickly and efficiently. I also spoke to Tori, who was also very thorough and helpful More

Sales department answered all questions and were friendly. Overall excellent experience with sales and buying process. Detail department did a horrible job washing car. Rick Robles was very efficient and fri Overall excellent experience with sales and buying process. Detail department did a horrible job washing car. Rick Robles was very efficient and friendly. I will re-visit him in the future. More

Great experience Great dealership and great environment. I walked in to buy a new Explorer and was helped by Hector. Hector is one of the best sales reps I have come a Great dealership and great environment. I walked in to buy a new Explorer and was helped by Hector. Hector is one of the best sales reps I have come across. He was not pushy at all, he seemed to have my best interest in mind. I would definitely recommend friends and family to see Hector at Jim Burke. More

Excellent service My wife and I have purchased and leased quite a few cars, I must admit I have never been a Ford guy but we stopped in just to take a look and fell in My wife and I have purchased and leased quite a few cars, I must admit I have never been a Ford guy but we stopped in just to take a look and fell in love with the Lariat edition f150. From start to finish one of the easiest most hassle free purchases we have ever made. I know own my First Ford. More

Ford Edge Titanium lease purchase I just purchased (leased) a 2018 Ford Edge Titanium and am very pleased with the exceptional sales support from both Gary Ruiz and Alejandro Barrios. I just purchased (leased) a 2018 Ford Edge Titanium and am very pleased with the exceptional sales support from both Gary Ruiz and Alejandro Barrios. They were helpful in providing me the various rebate information. Gary and Alejandro were both polite and patient while I made my decision on the type of car I wanted. More

Assistant Service Manager was very helpful We broke down because of poor work from another mechanic. Nuncio Caggianelli went above and beyond to help us get back on the road. The repair was s We broke down because of poor work from another mechanic. Nuncio Caggianelli went above and beyond to help us get back on the road. The repair was straightforward, but the warranty work created a opportunity to have an intense 3 way argument. The other shop didn’t want to address the issue, but Nuncio took the time to communicate between all people involved so that the issue could be resolved. Customer service is hard but he communicated well and made sure tensions did not escalate. We were back on the road shortly and left with a positive attitude. Couldn’t ask for more that that. Thank you again Nuncio! More

Friendly, patient, honest Friendly and patient sales team who found me the truck I wanted and worked with me on price. Highly recommend shopping at Jim Burke Ford. Friendly and patient sales team who found me the truck I wanted and worked with me on price. Highly recommend shopping at Jim Burke Ford. More