Jim Burke Ford

Airbag recall My service the other day was for an airbag recall. I dropped off my car first thing in the morning and needed a ride to work. I only had to wait a sho My service the other day was for an airbag recall. I dropped off my car first thing in the morning and needed a ride to work. I only had to wait a short time and the shuttle picked up me and 3 other customers. The driver was pleasant and I since I was the first drop off I made it to work with time to spare. The service person called me about an hour later and said my car was ready. I was unable to get away at that time but was able to leave my car until later that afternoon and had a friend drop me off to pick it up later. More

Airbag safety recall The appointment was driven by corporate after several recall notices. The dealership was very professional and fast. I arrived during my lunch hour. The appointment was driven by corporate after several recall notices. The dealership was very professional and fast. I arrived during my lunch hour. I was signed in and returned to work via the shuttle service in less than 20 minutes. I received a call to notify me that the work was complete and arranged for the shuttle to pick me up. The pick up process was fast and they had even washed my car. Excellent service department. More

Great experience! Loved dealing with Jim Burke Ford. We have bought a few cars here and each time had wonderful experience. Our sales person Fernando was extremely wond Loved dealing with Jim Burke Ford. We have bought a few cars here and each time had wonderful experience. Our sales person Fernando was extremely wonderful to work with. More

Oil change Matthew Munoz helped check me in for service. I had oil change, tire rotation etc. I love dealing with Quick Lane. Especially if Matthew helps me. You Matthew Munoz helped check me in for service. I had oil change, tire rotation etc. I love dealing with Quick Lane. Especially if Matthew helps me. Your business is a well oiled machine. More

Repaired scratches on 2 doors. They did repairs in a timely manner. Communication was good. They even washed car and clean all of the inside. I was really surprise but grateful. I They did repairs in a timely manner. Communication was good. They even washed car and clean all of the inside. I was really surprise but grateful. I always take my car there. Have had no bad experiences. More

Recall My service advisor was polite and knowledgeable, Job was completed with the reasonable amount of time . I would definitely recommend this dealersh My service advisor was polite and knowledgeable, Job was completed with the reasonable amount of time . I would definitely recommend this dealership. Recession wait to get my vehicle they had a recall . More

Great service Pleasant people good service & good prices. I would definitely be taking my pickup to these guys for future service work needed. Also the facility was Pleasant people good service & good prices. I would definitely be taking my pickup to these guys for future service work needed. Also the facility was very clean More

New Ranger We went in to test drive the new Ranger but they didn’t have what we were looking for. They were able to find it at another dealer in So Cal so we put We went in to test drive the new Ranger but they didn’t have what we were looking for. They were able to find it at another dealer in So Cal so we put down our deposit and waited for delivery on Monday. Monday turned into Thursday but we finally own a new Ranger pickup. Thanks to the sales staff for their creative thinking to get the vehicle to our location. Shawnee and Hector are the best. More

Passing through town I was passing through on vacation and my car started smoking after coming off the Grape Vine. I went to the service department and with 45 minutes I I was passing through on vacation and my car started smoking after coming off the Grape Vine. I went to the service department and with 45 minutes I was back on the road. Service team rocks! I felt like a VIP and after all the team trying to get me back on the road. Thanks for the help! That is why I drive a Ford and always have great service. More

Purchased a new car From the minute I walked in was greeted by friendly and my salesman was there in a matter of minutes. Hector was very knowledgeable about the vehicle From the minute I walked in was greeted by friendly and my salesman was there in a matter of minutes. Hector was very knowledgeable about the vehicle I wanted and al of the staff worked hard to get me into the vehicle that I wanted with payments I could afford More