Jim Burke Ford

Great service Pleasant people good service & good prices. I would definitely be taking my pickup to these guys for future service work needed. Also the facility was Pleasant people good service & good prices. I would definitely be taking my pickup to these guys for future service work needed. Also the facility was very clean More

New Ranger We went in to test drive the new Ranger but they didn’t have what we were looking for. They were able to find it at another dealer in So Cal so we put We went in to test drive the new Ranger but they didn’t have what we were looking for. They were able to find it at another dealer in So Cal so we put down our deposit and waited for delivery on Monday. Monday turned into Thursday but we finally own a new Ranger pickup. Thanks to the sales staff for their creative thinking to get the vehicle to our location. Shawnee and Hector are the best. More

Passing through town I was passing through on vacation and my car started smoking after coming off the Grape Vine. I went to the service department and with 45 minutes I I was passing through on vacation and my car started smoking after coming off the Grape Vine. I went to the service department and with 45 minutes I was back on the road. Service team rocks! I felt like a VIP and after all the team trying to get me back on the road. Thanks for the help! That is why I drive a Ford and always have great service. More

Purchased a new car From the minute I walked in was greeted by friendly and my salesman was there in a matter of minutes. Hector was very knowledgeable about the vehicle From the minute I walked in was greeted by friendly and my salesman was there in a matter of minutes. Hector was very knowledgeable about the vehicle I wanted and al of the staff worked hard to get me into the vehicle that I wanted with payments I could afford More

Great Service I took my car in for a recall notice and the repair was done earlier than expected!!! My car was even washed and ready before the estimated return ti I took my car in for a recall notice and the repair was done earlier than expected!!! My car was even washed and ready before the estimated return time. I’m super pleased with the service Ford provided. More

Awesome Greg was awesome. He went above and beyond to help us. Great. And also your finance man was great. Your whole staff was great l. Greg was awesome. He went above and beyond to help us. Great. And also your finance man was great. Your whole staff was great l. More

Great friendly customer service I came into the QuickLane for a custom request of a transmission service to not only have the filter changed but the whole system flushed as well. Bra I came into the QuickLane for a custom request of a transmission service to not only have the filter changed but the whole system flushed as well. Brandon took great care of me and understood what I was looking for. He also kept the cost under what I had expected as I have been a service advisor at a competitor's store and knew what we used to charge for the same service. Their customer lounge is pretty good. Not only the regular stuff like coffee and t.v. but they also had computers dedicated to watching Netflix while you wait. I am very meticulous about the service of my F-150 and I'll be back for other services as well. Thank you Brandon! More

Service on oil change Missy Carrillo very helpful and friendly! The Lady at the Collision office was very helpful also ! 😊I always will prefer the Ford dealers on Oak str Missy Carrillo very helpful and friendly! The Lady at the Collision office was very helpful also ! 😊I always will prefer the Ford dealers on Oak street More

Car repair The employees of Jim Burke ford have always been friendly, helpful and knowledgeable. From the purchase of my car 8 yrs ago to regular maintenance to The employees of Jim Burke ford have always been friendly, helpful and knowledgeable. From the purchase of my car 8 yrs ago to regular maintenance to auto repair or recall. I realize I pay more by using the dealer but I also have piece of mind knowing my car is operational and reliable. I travel a lot over the Grapevine and do not have to worry my car will fail me. Thank you all, especially Kasey she has provided me with information that I didn’t know I needed. Happy customer More

Body Repair Barry in the auto shop knows what he's doing. Originally, there was a problem with the repair. Parts didn't align. He fixed the problem in 2 days. I Barry in the auto shop knows what he's doing. Originally, there was a problem with the repair. Parts didn't align. He fixed the problem in 2 days. I wish Jim Burke Ford would bring back the detail shop. My car was not as spiffy as I'm used to. It was fine. I just washed it myself. More