Jim Burke Ford

Great place The best service to get your vehicle seviced at. All sevice advisors and manager are great. The waiting area has Netflix, games and free water. The best service to get your vehicle seviced at. All sevice advisors and manager are great. The waiting area has Netflix, games and free water. More

Great buy My husband and I went to see cars just for the fun of it and ended leaving the dealership with a brand new car. Had great help from Temo and Rick at t My husband and I went to see cars just for the fun of it and ended leaving the dealership with a brand new car. Had great help from Temo and Rick at the Bakersfield Ford Dealer who did all that was in their hands to make sure we as first time buyers to have a good experience and get a car that was fit for us. We did not feel pressure at anytime which is what anyone that goes into a dealership wants to feel making the process confterable and easy More

Road trip I had a great experience, kasy Chekel great service writer. Had a issue with my truck on a road trip. She got the problem resolved, and got me out and I had a great experience, kasy Chekel great service writer. Had a issue with my truck on a road trip. She got the problem resolved, and got me out and on the road in record time. I would recommend this dealership any day hands down. Great service!!!!! More

Great customer service Awesome customer service today and as always. TY I’ve been at your dealership numerous times for maintenance work and as always the wait wasn’t bad a Awesome customer service today and as always. TY I’ve been at your dealership numerous times for maintenance work and as always the wait wasn’t bad and the service and people were all excellent. More

Airbag recall My service the other day was for an airbag recall. I dropped off my car first thing in the morning and needed a ride to work. I only had to wait a sho My service the other day was for an airbag recall. I dropped off my car first thing in the morning and needed a ride to work. I only had to wait a short time and the shuttle picked up me and 3 other customers. The driver was pleasant and I since I was the first drop off I made it to work with time to spare. The service person called me about an hour later and said my car was ready. I was unable to get away at that time but was able to leave my car until later that afternoon and had a friend drop me off to pick it up later. More

Airbag safety recall The appointment was driven by corporate after several recall notices. The dealership was very professional and fast. I arrived during my lunch hour. The appointment was driven by corporate after several recall notices. The dealership was very professional and fast. I arrived during my lunch hour. I was signed in and returned to work via the shuttle service in less than 20 minutes. I received a call to notify me that the work was complete and arranged for the shuttle to pick me up. The pick up process was fast and they had even washed my car. Excellent service department. More

Great experience! Loved dealing with Jim Burke Ford. We have bought a few cars here and each time had wonderful experience. Our sales person Fernando was extremely wond Loved dealing with Jim Burke Ford. We have bought a few cars here and each time had wonderful experience. Our sales person Fernando was extremely wonderful to work with. More

Oil change Matthew Munoz helped check me in for service. I had oil change, tire rotation etc. I love dealing with Quick Lane. Especially if Matthew helps me. You Matthew Munoz helped check me in for service. I had oil change, tire rotation etc. I love dealing with Quick Lane. Especially if Matthew helps me. Your business is a well oiled machine. More

Repaired scratches on 2 doors. They did repairs in a timely manner. Communication was good. They even washed car and clean all of the inside. I was really surprise but grateful. I They did repairs in a timely manner. Communication was good. They even washed car and clean all of the inside. I was really surprise but grateful. I always take my car there. Have had no bad experiences. More

Recall My service advisor was polite and knowledgeable, Job was completed with the reasonable amount of time . I would definitely recommend this dealersh My service advisor was polite and knowledgeable, Job was completed with the reasonable amount of time . I would definitely recommend this dealership. Recession wait to get my vehicle they had a recall . More