Jim Burke Ford

Repair Dealership was helpful and customer friendly. Once the damage to the gas tank was accessed I was called and given the cost. I gave the okay and the tr Dealership was helpful and customer friendly. Once the damage to the gas tank was accessed I was called and given the cost. I gave the okay and the truck was ready in about 5 hours. More

Good service all around From reservation to check-in to completion of work all function like a well oiled machine. Definitely a nice place to go to get help with your Ford pr From reservation to check-in to completion of work all function like a well oiled machine. Definitely a nice place to go to get help with your Ford product. More

Robert Renya was very attentive to my needs. Robert helped with finding the vehicle I was looking for. Kathryn made the signing the papers very easy. I wish it went a little faster is all I can Robert helped with finding the vehicle I was looking for. Kathryn made the signing the papers very easy. I wish it went a little faster is all I can say about the whole deal. More

Professional The experience was very smooth. The sales representative was knowledgeable, attentive and patient. I felt at ease during the entire process with bo The experience was very smooth. The sales representative was knowledgeable, attentive and patient. I felt at ease during the entire process with both sales and financing. More

Bad Service After taking my car to Jim Burke Ford for the recall on my passenger airbag, my car was returned with the passenger ac vents not working and bolts fal After taking my car to Jim Burke Ford for the recall on my passenger airbag, my car was returned with the passenger ac vents not working and bolts falling out from under the dash. When I repeatedly left messages for the service department I never recieved not one phone call back. I had to take a day off work and take my car to Ford to get any reply. Once again I had to leave my vehicle there for an entire day without even an offer of a rental. I was finally told after I called them, that they are not responsible for my ac vents not working after they installed the new airbag. Funny thing is they always worked before. They said they could fix the problem for a minimum of $300 to $500. This time when I got my car back the clips that hold to plastic piece on the pasenger seat are all broke. I never had one problem with my car until I left it at Jim Burke Ford. I will never take a vehicle there ever again. More

Recall install Called Jim Burke Ford service requesting a recall be installed. Advised parts not in stock, told service would call back. Jim Burke Ford serviced ca Called Jim Burke Ford service requesting a recall be installed. Advised parts not in stock, told service would call back. Jim Burke Ford serviced called back when parts were available, scheduled install for a few days later. Upon arrival on the date/time the recall for our car was immediately started. Completion of repairs exactly on time. No problems encountered. More

Great place The best service to get your vehicle seviced at. All sevice advisors and manager are great. The waiting area has Netflix, games and free water. The best service to get your vehicle seviced at. All sevice advisors and manager are great. The waiting area has Netflix, games and free water. More

Great buy My husband and I went to see cars just for the fun of it and ended leaving the dealership with a brand new car. Had great help from Temo and Rick at t My husband and I went to see cars just for the fun of it and ended leaving the dealership with a brand new car. Had great help from Temo and Rick at the Bakersfield Ford Dealer who did all that was in their hands to make sure we as first time buyers to have a good experience and get a car that was fit for us. We did not feel pressure at anytime which is what anyone that goes into a dealership wants to feel making the process confterable and easy More

Road trip I had a great experience, kasy Chekel great service writer. Had a issue with my truck on a road trip. She got the problem resolved, and got me out and I had a great experience, kasy Chekel great service writer. Had a issue with my truck on a road trip. She got the problem resolved, and got me out and on the road in record time. I would recommend this dealership any day hands down. Great service!!!!! More

Great customer service Awesome customer service today and as always. TY I’ve been at your dealership numerous times for maintenance work and as always the wait wasn’t bad a Awesome customer service today and as always. TY I’ve been at your dealership numerous times for maintenance work and as always the wait wasn’t bad and the service and people were all excellent. More