Jerry's Ford of Leesburg
Leesburg, VA
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183 Reviews of Jerry's Ford of Leesburg
Quick professional and smooth handing of the purchasing process from start to finish. My rear view camera was recalled and after finishing my purchase I was informed it was ready for installing so I got it process from start to finish. My rear view camera was recalled and after finishing my purchase I was informed it was ready for installing so I got it done before leavjng. More
After getting completely screwed over by Koon’s, Jerry’s Ford saved the day. There’s not enough good words to say about them. Having recently had a heart transplant, they were gracious enough to deliver my Ford saved the day. There’s not enough good words to say about them. Having recently had a heart transplant, they were gracious enough to deliver my new vehicle to my home 2 hours away. That’s customer service. More
The. Best. Purchase. Experience. Ever. EVER. If I could rate Jerry’s Ford of Leesburg, specifically Calvin, Steve and Chris, a 286 out of 5 stars, I would. From beginning to end, the entire process was eas rate Jerry’s Ford of Leesburg, specifically Calvin, Steve and Chris, a 286 out of 5 stars, I would. From beginning to end, the entire process was easy, seamless, and PAIN FREE. There truly aren’t enough positive words in the dictionary to describe how lovely (yes, lovely) it was to work with them. There is no reason to even think about working with another dealership. They are a team that treats their customers as they would want to be treated if they were in your shoes. I left the dealership after my first interaction with them promising that if I bought a Ford, I’d work with them, and I genuinely meant it. I meant it so much, I did go back to them even though I found my car at another dealer. Calvin, Steve, and Chris were a gold star team. They’ve gone above and beyond, even after I completed my purchase, to ensure that I’m a happy and satisfied customer. Everything was done before I needed it, they consistently thought 3 steps ahead of me. There were ZERO sales tactics or up selling on anything. They truly respected my wants and needs and helped me throughout the entire purchase process. I was able to communicate with Calvin through text and email, meaning I didn’t have to go into the dealership repeatedly to get my sale in order. Whenever I needed to test drive a car, Calvin ALWAYS had the car waiting and ready to go when I arrived. When I said, “no, I don’t think that one will work,” he never tried to convince me otherwise. The entire team respected and worked within my price range, never once showing me a car that exceeded that amount unless I specifically asked to. When I did, Calvin immediately reminded me and pointed out that the car would exceed my budget. I ended up finding my car at another dealership. Rather than tell me to go take a hike and work with them, the team got the car from the other dealership and had it on the lot and ready for me on the same day. SAME DAY SERVICE!!! ALL of my finance paperwork was ready when I got there. I literally signed and drove off the dealership. It took a little longer because I wanted to stay and just chat with them. I cannot say enough good things about my experience. I would recommend working with this dealership and the team I had all day, every day. Don’t waste your time trying to find another dealership. If you want expert advice, a seamless transaction, lovely people to work with, go to Jerry’s Ford at Leesburg. To be clear, I am a confirmed purchase and no, I was not paid for this review. It’s genuine, true and from the heart. Thank you so much for an amazing experience. More
Would buy another truck from this dealership in the future. Great to work with. Didn’t try and play the payment game with me. My salesman Calvin Neal was great!!! Straight to it. And very responsi future. Great to work with. Didn’t try and play the payment game with me. My salesman Calvin Neal was great!!! Straight to it. And very responsive to all my questions. More
new mustang purchase Really appreciate the way I was treated by the staff at Jerry's Ford, very helpful and seemed more excited about my Mustang GT convertible purchase th Really appreciate the way I was treated by the staff at Jerry's Ford, very helpful and seemed more excited about my Mustang GT convertible purchase than I was however that was not the case I love my new Mustang. Thanks everyone including Gary Cohen the owner very much for a wonderful experience. More
Great dealer ship. My sales person searched the ares for weeks to find the late model F-150 with the exact style/options I wanted. Finally found it (admittedly a ship. My sales person searched the ares for weeks to find the late model F-150 with the exact style/options I wanted. Finally found it (admittedly a rare setup, and called me immediately More
1st Service Review The Service Department was efficient and friendly. They had me in and out in a reasonable amount of time and explained everything. I hope this trend The Service Department was efficient and friendly. They had me in and out in a reasonable amount of time and explained everything. I hope this trend continues. Welcoming environment. More
Great dealer especially the service Dept. They are busy but they were able to fit me in before a summer trip with the family. They never try to up sell or ask to fix stuff that isn’t broken. John in As but they were able to fit me in before a summer trip with the family. They never try to up sell or ask to fix stuff that isn’t broken. John in Ashburn More
Great as Always Jerry's Ford never ceases to deliver a great experience, excellent service and good value. Thank you JFL for being awesome at all that you do! Jerry's Ford never ceases to deliver a great experience, excellent service and good value. Thank you JFL for being awesome at all that you do! More
Excellent, prompt, and professional service. Staff is courteous. I did not have an appointment but the staff managed to squeeze me in and provide an excellent and quick service. Keep on the good work! courteous. I did not have an appointment but the staff managed to squeeze me in and provide an excellent and quick service. Keep on the good work! More