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Jerry's Ford of Leesburg

Leesburg, VA

4.6
183 Reviews

847 E Market St

Leesburg, VA

20176

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183 Reviews of Jerry's Ford of Leesburg

August 07, 2015

Excellent First Purchase Experience at Jerry's I bought an F150 from Jerry's. Brian was patient, listened to our needs, searched for the right vehicle match (transfer from another dealer), and mad More

by John Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy, Brian Rose, Sarah Eberle
April 05, 2015

Who does that??! What dealer doesn't make sure the car they're selling is current on its state emissions and inspection when selling? I got a "sorry for the inconveni More

by ccpolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sarah Eberle
April 02, 2015

Found great replacement car Jerry's was the 3rd dealer we visited, looking for a replacement for a totaled Jeep. Lee was really helpful and understood straight away what my wife More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Eberle, Laura Ragazzo
Jun 01, 2015 -

Jerry's Ford of Leesburg responded

Thank you for taking the time to leave us a review here on DealerRater. Our staff thanks you for your business here at Jerry's Ford of Leesburg. Enjoy the new ride! -Cam C, Sales and Marketing

March 31, 2015

First purchase at Jerry's Ford My wife has her Ford Fusion serviced at Jerry's and this was our first new car purchase. They beat an excellent offer from another dealer and were hel More

by ronk20175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Car care person was helpful, Brian Rose, Sarah Eberle
Jun 01, 2015 -

Jerry's Ford of Leesburg responded

Congratulations on your purchase of a brand new Ford. Our staff thanks you for business and are glad to have accommodated you fully during your visit. Enjoy the new ride and we look forward to serving you again in the future!

March 27, 2015

Got My Bucket List Car This is our third purchase from Jerry's of Leesburg. I came in looking for my "bucket list" Mustang GT convertible with a manual shift and in silver. More

by Roadwarriorsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Cohen, Sarah Eberle, Laura Ragazzo
Mar 30, 2015 -

Jerry's Ford of Leesburg responded

Wow! Thank you so much for taking the time to leave us this detailed review on your buying experience at Jerry's Ford in Leesburg. That is awesome to hear our staff made your buying process nothing less than exceptional. We're glad that Mo made it all work out in the end, providing you with a beautiful new 2015 Ford Mustang GT with the 50th Anniversary Package. Take care and enjoy the car and we look forward to seeing you visit in the future!

March 26, 2015

New Ford Got a great deal on a 2014 F-150. Everyone there was nice and helpful. I was not pushed or bothered to come in and buy when I called to inquire abou More

by wcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Eberle, Stephany Vargas, Laura Ragazzo
Mar 30, 2015 -

Jerry's Ford of Leesburg responded

Thank you for leaving us a 5* review here on DealerRater and letting us know that we provided you with nothing less than an exceptional, zero-pressure experience. We truly value customer feed back as it helps us know what we're doing right and what we could improve on. Enjoy your brand-new F-150!

March 22, 2015

Great experience Mouhammad Gab-allah and Brian Rose were the reason for our return to Jerry's! Both were friendly, knowledgeable and helped us find the vehicles we ne More

by bstraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rose
Mar 30, 2015 -

Jerry's Ford of Leesburg responded

Thank you for taking the time to leave us a review on DealerRater. We truly value customer feedback and are glad to hear Mo and Brian helped you out completely with the purchase of both your Focus and Super Duty. We wish you the best of luck with both vehicle and look forward to seeing you again in the future!

March 16, 2015

SUPERIOR DEALERSHIP We have been to several dealerships in both Virginia and Maryland and this was the BEST dealership we've ever been to. This young man, Travis Stevens More

by EDUARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stevens and Shawn Price, Laura Ragazzo
Mar 16, 2015 -

Jerry's Ford of Leesburg responded

First off, WOW - Thanks for taking the time to leave us such an awesome, in-depth review! We are thrilled to hear how attentive Travis was to providing you excellent service and more importantly that our entire staff as a whole made your visit great. It is awesome to hear your complete experience with us and we sincerely hope we see you again. From all of us here at Jerry's Ford in Leesburg - our staff thanks you for your business and we wish you safe travels in your new 2015 Ford Mustang!

March 13, 2015

Go to another dealership I found my dreamcar at Jerry's. I called and test drove the car in the same day (Friday), put a down payment on it and was ready to buy on Monday. Whe More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Rose
Mar 16, 2015 -

Jerry's Ford of Leesburg responded

Liz, we are disappointed to read that your recent experience was not satisfactory. Brian worked attentively to be able to provide you nothing less than stellar service, but we are sorry that there seemed to be some short-comings. There seems to be some confusion though - we did not take a deposit for a vehicle and then sell it; this action would have been incredibly unprofessional and we do not condone this type of behavior. Our staff apologizes for the mishap with ordering the wrong floor mats, accidents do happen but our administration did reimburse you for the shipping. Regarding the discount - Ford is responsible for validating the "College Rebate" program. At Jerry's Ford of Leesburg, our focus is to provide consumers excellent customer service. We would like to open up correspondence with you specifically to make sure we can assist you - please give us a phone call at (703) 777-0000 and ask for our General Manager - Mario Eberle. Thank you again for your business and we sincerely look forward to communicating with you!

February 21, 2015

Outstanding experience! Big thanks to Cam Cohen with the purchase of the 2015 EcoBoost mustang! Outstanding customer service and attention to detail! Made the experience a me More

by gjhazlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Cohen
Mar 04, 2015 -

Jerry's Ford of Leesburg responded

Congratulations on your 2015 Ford Mustang, Greg! Thanks for leaving us a review here on Facebook. That is awesome news to hear Cam made your purchase enjoyable. From all of us here at Jerry's, we thank you for your business and wish you safe travels in your new car!

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