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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,346 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,346 reviews
August 24, 2019
Great service! Wonderful dealership with great customer service from kenneth anonye. Would be happy to purchase from this location again in the future. Thanks so muc Wonderful dealership with great customer service from kenneth anonye. Would be happy to purchase from this location again in the future. Thanks so much for everything. More
by Trish 2019@
Employees Worked With
August 19, 2019
another satified customer i would give Deon a 5 star rating for great hospitality and customer service made me feel at home great conversation and jokes and he advertises what i would give Deon a 5 star rating for great hospitality and customer service made me feel at home great conversation and jokes and he advertises what he sales glad i came here to purchase a vehicle and Deon actually put me in something newer than what i was coming to get. More
by chitown
Employees Worked With
August 17, 2019
Excellent customer service Very courteous and personable sales rep. Professional and grit. Worked to get me best deals and rebates . I had a pleasant car buying experience aner Very courteous and personable sales rep. Professional and grit. Worked to get me best deals and rebates . I had a pleasant car buying experience aneroid will definitely recommend It to others. More
by Dbord
August 17, 2019
Amazing staff Staff was amazing and willing to work hard to make sure to get me in a car. Friendly and convenient on the phone and in person. I was very happy to wo Staff was amazing and willing to work hard to make sure to get me in a car. Friendly and convenient on the phone and in person. I was very happy to work with them and it was amazing to see how quick they work. More
by New owner
August 11, 2019
Friendly and attentive service The associates were very friendly and took the time to work with us to get a great vehicle that we could afford. Overall happy with the experience. The associates were very friendly and took the time to work with us to get a great vehicle that we could afford. Overall happy with the experience. More
by Techman027
July 25, 2019
Good dealership Kenneth Anonye has excellent customer service. He’s very friendly, helpful. He opened the car door for me as I was getting in and getting out. Kenneth Anonye has excellent customer service. He’s very friendly, helpful. He opened the car door for me as I was getting in and getting out. He helped get my friend a decent car. More
by Kat
Employees Worked With
July 10, 2019
Amazing experience Brandon Brown was wonderful to deal with! He answered my questions and put me an ease during the whole experience. It was great to be car shopping and Brandon Brown was wonderful to deal with! He answered my questions and put me an ease during the whole experience. It was great to be car shopping and not feel rushed or pressured. I appreciate the fact that Brandon respected my budget with no pressure to squeeze the pennies just a bit more.. I enjoyed the fact that I wasn't shuffled around between sales & finance. More
by MPerry
Employees Worked With
Other Employees :
I met the service department office people
July 08, 2019
Quick and painless Salesman was very helpful and informative. They worked with me on sale price and payments that meet my budget. Highly recommend considering them for y Salesman was very helpful and informative. They worked with me on sale price and payments that meet my budget. Highly recommend considering them for your next purchase. More
by Hvaczach
Employees Worked With
June 27, 2019
Wonderful Customer Service I just wanted to take the time to express how grateful I am for the wonderful car buying experience I had at Jeremy Franklin Mitsubishi of Kansas City I just wanted to take the time to express how grateful I am for the wonderful car buying experience I had at Jeremy Franklin Mitsubishi of Kansas City. Thomas Clark was able to make this very seamless for me and was able to help me purchase a beautiful SUV that can provide me with reliable transportation. I am very appreciate of all of the staff at this dealership and would highly recommend that if you want to buy a car contact Thomas Clark and his world class customer service. More
by Oz325
June 20, 2019
Helpful and patient Traded out of a Jeep Cherokee to a much more fuel efficient Mitsubishi Mirage G4. Downsized my monthly payments to put myself in a better situation. Traded out of a Jeep Cherokee to a much more fuel efficient Mitsubishi Mirage G4. Downsized my monthly payments to put myself in a better situation. More
by Edwards
