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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,724 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,724 reviews

September 12, 2026

They were very timely and couristy Friendly and took time to explain the shop receipt and what had been completed More

by sherealwallace
Recommend Dealer
Yes
Employees Worked With
Very well
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September 10, 2026

Fast and easy Fast and easy service and Cal is easy to talk to making it simple interactions More

by Kalvinloyd2006
Recommend Dealer
Yes
Employees Worked With
Cal
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September 08, 2026

Lied about tires and alignment. “Gave” me a warranty that’s useless. Did not have all of the paperwork to title the vehicle. 0/10 do not recommend. More

by MULLER.KAREN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2026

Only issue I had was they were not able to reset the oil change message. Told me I had to download the app and reset it myself I googled how to reset and did it myself More

by KSLINDA
Recommend Dealer
Yes
Print
September 03, 2026

Was great It's was great my car now drives perfectly fine It's was great my car now drives perfectly fine I love my Mitsubishi Car More

by mariebradfor04
Recommend Dealer
Yes
Print
Sep 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mariebradfor04, thank you so much for the great review! We’re thrilled to hear that your Mitsubishi is driving perfectly and that you’re loving your vehicle! 😊 Your satisfaction means a lot to our entire team at Jeremy Franklin Mitsubishi. We truly appreciate your business and are grateful you chose us. Enjoy your Mitsubishi, and we look forward to taking care of you again in the future!

August 29, 2026

Great The staff member is really helpful and friendly and the service was great I really appreciate it and thank you for your service More

by Maria
Recommend Dealer
Yes
Employees Worked With
Yes
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August 29, 2026

Great The staff member is really helpful and friendly and the service was great I really appreciate it and thank you for your service More

by Maria
Recommend Dealer
Yes
Employees Worked With
Yes
Print
August 25, 2026

They never disappoint they're always friendly, efficient and I feel like I get a great price and great service More

by timlancaster53
Recommend Dealer
Yes
Employees Worked With
Greg Pollard
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August 22, 2026

Helpful, Informative, Precise, Efficient, diligent Open, curious Funny, Attentive, Understanding, Cooperative, Polite, Appreciative, Energetic,, Thankful More

by chuckchazzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Chuckchazzer, thank you so much for the wonderful review! We truly appreciate you taking the time to recognize our team for being helpful, informative, precise, efficient, diligent, attentive, and understanding. We’re especially glad our team could make your experience cooperative, comfortable, and even a little fun! Your kind words mean a lot to us, and we’re very thankful for your business. We look forward to serving you again!

August 20, 2026

Jeremy Franklin Mitsubishi does an amazing job of taking care of their customers! From the no hassle buying process to the unmatched service department, you will be hard pressed to find a better car buying More

by Darren Bjorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Darren Bjorn, thank you so much for the incredible review! We truly appreciate your kind words and are proud to hear that you had such a great experience with our team. Our goal is always to make the buying process simple, comfortable, and hassle-free while providing the same level of care in our Service Department. It means a lot to know you feel Jeremy Franklin Mitsubishi stands out among dealerships in Kansas City. Thank you for your trust, your business, and for recommending us! We look forward to taking care of you again in the future!

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