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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,749 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,749 reviews

October 21, 2026

I had a concern and Jeremy Franklin gave me good communication and addressed my concern. Thank you Jeremy Franklin. More

by Joneskl629
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 25, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joneskl629, thank you for taking the time to share your experience! We’re glad our team communicated effectively and addressed your concerns. At Jeremy Franklin Automotive, customer satisfaction is important to us, and we strive to ensure every customer feels heard and valued. We appreciate your trust and thank you for the opportunity to assist you. We look forward to serving you again!

October 20, 2026

I went in to get an oil change and the staff was friendly, professional, and efficient! They sent me a detailed video of everything they did to my car and made the whole process easy. I loved the tr More

by Vreppond
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Oct 21, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vreppond, thank you for the wonderful review! We’re thrilled to hear that our service team provided a friendly, professional, and efficient experience. Transparency matters to us, and we’re glad you appreciated the detailed service video and how convenient our process is. We appreciate your recommendation and look forward to caring for your vehicle at your next visit. Thank you for choosing Jeremy Franklin Automotive!

October 20, 2026

My salesmen Kenneth was fantastic! Everything else was not good and I would NOT recommend buying a car from them. Owned the car not even a month and has more problems than it should More

by joshuavest42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joshua Vest42, thank you for sharing your feedback and for recognizing Kenneth's excellent customer service. We’re glad he made a positive impression during your purchase. We understand how frustrating it can be when concerns arise after purchasing a pre-owned vehicle, and we take those concerns seriously. Pre-owned vehicles can have different driving characteristics depending on their age, mileage, and prior use, and not every concern necessarily indicates a mechanical defect. Our team evaluates reported issues to determine whether repairs are needed based on our inspections and diagnostic findings. While we understand that you may not agree with our assessment, our decisions are based on the information available to our service team. We strive to treat every customer fairly and to address concerns professionally. We would welcome the opportunity to review your specific concerns and service visits again to ensure we evaluated everything properly. Please get in touch with our management team directly so we can discuss your experience further. We appreciate your feedback and the opportunity to make it right.

October 15, 2026

Absolutely amazing staff. Was treated very well and with great respect. They helped me into my car and I had an amazing experience More

by amypeck777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amypeck777, thank you for the wonderful 5-star review! We’re thrilled our team treated you with the respect and care you deserve and helped you find the right vehicle. At Jeremy Franklin Automotive, we strive to make every customer feel welcome and valued throughout the entire car-buying experience. We truly appreciate your business and hope you enjoy your new vehicle. Thank you for choosing us!

October 14, 2026

Friendly people, and agreat service department. They answered all my questions and kept me fully informed on the status of my truck More

by bhill181bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bhill181bh, thank you for taking the time to share your experience! We’re glad our service team provided friendly, professional service and kept you fully informed throughout the process. Answering your questions and helping you feel confident about your vehicle’s service is always a priority. We truly appreciate your business and look forward to taking care of your truck again!

October 13, 2026

Jack was very professional, knowledgeable and helpful in finding a vehicle in our price range and needs! He was also as quick and efficient as he could be. The whole team that stayed because our deal ran af More

by jenistallman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Franklin
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Oct 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jenistallman13, thank you for the wonderful review and recommendation! We’re thrilled to hear Jack provided professional, knowledgeable, and helpful service in finding the right vehicle for your needs and budget. Our team takes pride in making the buying process comfortable and pressure-free, even when it means staying after hours to make sure everything is taken care of. We truly appreciate your business and thank you for choosing Jeremy Franklin Automotive. Enjoy your new vehicle, and we look forward to serving you again!

October 09, 2026

Jeremy Mitsubishi is the best dealership in the Kansas City area! Their service is outstanding, and their customer care is second to none. I'd recommend them to anyone! More

by halljh12
Recommend Dealer
Yes
Employees Worked With
Greg
Print
Oct 11, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Halljh12, thank you for the outstanding review and for recognizing Jeremy Franklin Mitsubishi as one of the best dealerships in the Kansas City area! We truly appreciate your kind words about our service and customer care. Our team works hard every day to provide an exceptional experience for every customer, and it means a lot to know we're meeting that goal. Thank you for your recommendation and for being part of the Jeremy Franklin Mitsubishi family. We look forward to serving you again!

October 08, 2026

He took care of business, excellent sales and customer service Critical analysis of my experience and made me and my wife comfortable enough to buy new cars together. Same day. More

by Drknox08
Recommend Dealer
Yes
Employees Worked With
Deon Willis
Print
Oct 11, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Drknox08, thank you for the wonderful review! We're thrilled to hear our team delivered excellent sales and customer service and made you and your wife feel comfortable throughout the buying process. Purchasing two new vehicles in one day is exciting, and we're honored you trusted Jeremy Franklin Mitsubishi to be part of that experience. Our goal is always to make the process smooth, transparent, and enjoyable for every customer. Congratulations to you both on your new vehicles, and thank you for being part of the Jeremy Franklin family. We appreciate your business and look forward to serving you again!

October 07, 2026

They're always on the one for me and they keep my car good to go. More

by emma67378
Recommend Dealer
Yes
Employees Worked With
Automotive Service
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Oct 12, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Emma67378, thank you so much for the kind words! We truly appreciate your continued trust in our team. We're here to keep your vehicle running safely and reliably, and we’re always happy to take care of you and keep your car good to go. We look forward to seeing you again next time!

October 03, 2026

Very easy to setup, it was quick too. And workers were nice It was very easy to setup the oil change. It was also very quick. And the workers were very nice and explained to me everything More

by Bretmotelet77
Recommend Dealer
Yes
Print
Oct 12, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bretmotelet77, thank you so much for the great review! We’re glad scheduling your oil change was easy, the service was quick, and our team took the time to explain everything you needed to know. We strive to provide convenient, efficient, and friendly service every day. We truly appreciate your business and look forward to seeing you again at your next visit!

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