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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,709 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,709 reviews

August 03, 2026

The Best! !! Make it super easy in all facets. Very informative and always puts the customer first. More

by jeff@tribecaconcrete.com
Recommend Dealer
Yes
Employees Worked With
Cal
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August 03, 2026

Good service, not my first time at location I like the full inspection, getting and out in a timely manner. It's hard to make an appointment by phone, I had to go to dealership to schedule appointment More

by CRAIG.TINSLEY
Recommend Dealer
Yes
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August 02, 2026

Great customer service. Professional service with timely service. Comfortable waiting area. Jeremy Franklin is great. More

by ceceliaspears078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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August 01, 2026

This experience with the dealership was excellent. When I reported that I had a battery issue they completely checked out all electrical systems to make sure the issue had been taken care of. More

by dunnka1
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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August 01, 2026

Welcoming, clean, timely. Would have liked to have a cup of coffee while waiting in shop a few hours. More

by la.donnakcmo
Recommend Dealer
Yes
Employees Worked With
Auto maintenance
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July 29, 2026

Everyone was very helpful and made my experience relaxing and easy. Got me driving right away More

by Rockedramarks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rockedramarks, thank you for taking the time to leave us such a wonderful review! We're so glad to hear that our team made your experience relaxing, easy, and enjoyable. Providing a stress-free car-buying experience is exactly what we strive for, and we're thrilled we could get you on the road so quickly. Congratulations on your new vehicle, and thank you for choosing Jeremy Franklin Mitsubishi! We truly appreciate your business and look forward to serving you again in the future. Enjoy the ride!

July 27, 2026

I am always treated very well when my car is serviced. However, this experience was one of my best. The team is so kind and collaborative. More

by halljh12
Recommend Dealer
Yes
Employees Worked With
Greg and Kal
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Halljh12, thank you so much for your kind words and for trusting us with your vehicle's service! We're thrilled to hear that you've consistently had great experiences with our team, and it's especially rewarding to know this visit was one of your best. Providing friendly, collaborative, and exceptional service is what we strive for every day. We truly appreciate your continued support and look forward to taking care of you and your vehicle for many years to come. Thanks again for choosing Jeremy Franklin Automotive!

July 27, 2026

Very attentive to my questions. Conscience courtesy and very friendly. So thankful for the team More

by TJ
Recommend Dealer
Yes
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

TJ, thank you so much for your wonderful review! We're delighted to hear that our team was attentive to your questions and provided the courteous, friendly service you deserve. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the entire team. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to serving you again whenever you need us. Thank you for being part of our family!

July 27, 2026

The staff was great, however not very impressed with the fact that I had to replace the 2 front tires in the first week, also had to get the oil changed with in 500 miles, brought it to the service center t More

by shanejohnson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shanejohnson100, thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our staff, but we're sorry to learn about the issues you've encountered with your vehicle after your purchase. We understand how frustrating it can be to have to replace tires, get an oil change so soon, and make multiple trips to address a check engine light, especially with the drive from Lawrence. Our goal is always to provide dependable vehicles and exceptional customer service, and we regret that we fell short of your expectations. We appreciate you giving our service team the opportunity to address these concerns. If there's anything still unresolved, we'd welcome the chance to speak with you directly and see how we can help. Please don't hesitate to reach out to our management team at your convenience. Thank you again for your honest feedback. It helps us continue improving, and we hope to have the opportunity to restore your confidence in Jeremy Franklin Automotive.

July 25, 2026

I didn't work with the dealership as much as I did their automotive department. It went very well and I was out of there in a timely manner. More

by joltvedt53
Recommend Dealer
Yes
Employees Worked With
Basically with the young man that worked at the desk for the automotive department. He kept me up on how things were going and what problems there were that needed fixing for me to be able to renew my tags. It was very kind and helpful!
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Jul 28, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joltvedt53, thank you for taking the time to share your experience! We're so glad to hear that our Service Department provided you with a timely and positive visit. Keeping our customers informed throughout the process is something we take pride in, and we're happy to know our service advisor kept you updated and helped explain the repairs needed so you could get your tags renewed. We truly appreciate your kind words and your trust in our team. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to helping you with all of your automotive needs in the future!

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