Helpful, Informative, Precise, Efficient, diligent Open,
curious Funny, Attentive, Understanding, Cooperative, Polite, Appreciative, Energetic,, Thankful
curious Funny, Attentive, Understanding, Cooperative, Polite, Appreciative, Energetic,, Thankful
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by chuckchazzer
Verified Customer
Verified Customer
Jeremy Franklin Mitsubishi of Greater Kansas City is a
good dealership. Efficient and Reliable Service.
good dealership. Efficient and Reliable Service.
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by somolu
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Somolu, thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear you found Jeremy Franklin Mitsubishi of Greater Kansas City to be efficient and reliable. Our team is committed to providing every customer with a smooth, hassle-free experience, and it's great to know we delivered. We truly appreciate your support and look forward to serving you again whenever you need us. Thank you for choosing Jeremy Franklin Mitsubishi!
Helping hand positive engages helpful knowledgeable faces
the challenges with you with knowledge to assist with problem. Good resources.
Thank you.
the challenges with you with knowledge to assist with problem. Good resources.
Thank you.
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by Rchilds71
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Rchilds71, thank you for your thoughtful review! We truly appreciate your kind words about our team. We strive to provide knowledgeable guidance, helpful resources, and support for every customer we serve. It's great to hear that you felt we worked alongside you to address your challenges and find solutions. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to assisting you again in the future!
My experience was normal on the sales floor, the person I
dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to th
dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to the commitment of the repair that was needed. When I had to use the service area, they also stayed committed and honest about the repairs that had to be made and completed them and car was returned when they said it was, friendly staff.
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by kt_thompson
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
KT Thompson, thank you for taking the time to share your experience with us! We’re glad to hear that your sales process was smooth and straightforward, and that everything from paperwork to delivery was handled efficiently. It’s especially great to know our team followed through on the repair commitments and that our service department kept you informed while completing the work on time. Providing honest communication and dependable service is something we take pride in. We truly appreciate your business and your feedback, and we’re here whenever you need us in the future!
Everyone was very professional kind and nice my daughter
had no down payment and came out with a 2025 Trail Blazer very nice and low milage than you guys for sticking to your commercial😘😘
had no down payment and came out with a 2025 Trail Blazer very nice and low milage than you guys for sticking to your commercial😘😘
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by ewinn47
Verified Customer
Verified Customer
Apr 03, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ewinn47, thank you so much for the kind words and for trusting us with your daughter's purchase! We're thrilled to hear that your experience with our team was professional, welcoming, and smooth from start to finish.
Helping customers find the right vehicle, especially when working with unique financial situations, is what we're here for, and we're so glad we could make it happen for her. That 2025 Trailblazer is a fantastic choice, and we hope she absolutely loves it!
We truly appreciate your recognizing our efforts and sticking with us through the process. If you or your family ever need anything, we're always here to help. Enjoy the new ride!
The dealership and Chris were extremely patient and nice
to me , greatly appreciated. Thank you
to me , greatly appreciated. Thank you
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by trjohnsondiva
Verified Customer
Verified Customer
Mar 22, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Trjohnsondiva, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our dealership. Chris will be especially happy to know his patience and care made a difference during your visit.
We truly appreciate you taking the time to share your feedback, and we’re grateful for the opportunity to earn your business. If there’s anything you need moving forward, don’t hesitate to reach out. We’re always here to help.
Thank you again!
I would never buy a vehicle from this Dealership again.
The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They wer
The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They were not honest about the price, the mileage and return policy.
I continue to go back (even though it a good distance from my home) because of the fantastic service department. I would recommend the Service Department to all my friends and family.
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by adchurch
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Adchurch, thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with our sales team did not meet your expectations. At Jeremy Franklin Mitsubishi, we strive to ensure transparency and to match our customers with vehicles that fit their needs. We take concerns about pricing, mileage, and return policies very seriously, and we continuously work to provide clear, accurate information.
We’re glad to hear that our service department has consistently delivered fantastic care that’s something we take great pride in. Your recommendation of our service team means a lot, and we hope to continue providing the high level of service you’ve come to trust, even if your sales experience was not ideal. We appreciate your feedback and will use it to help improve our sales process moving forward.
The whole team was great not sure who worked hard for me
behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again
behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again in the future. The dealership feels like home to me and will be my go to everytime
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by Ms.Williams
Verified Customer
Verified Customer
Jan 15, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ms.Williams, thank you so much for this heartfelt review! We’re truly grateful for your continued trust and loyalty. Our entire team works hard behind the scenes to create a smooth experience, and we’re thrilled to hear that Deon made such a lasting impression. He truly represents the level of care and dedication we strive to provide. Knowing that our dealership feels like home to you means the world to us. We look forward to welcoming you back again and again, and we’ll always be here when you need us.
Quick and friendly service with a smile.
Many helped me get into a great vehicle for a good price
Many helped me get into a great vehicle for a good price
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by j.jomwe
Verified Customer
Verified Customer
Jan 05, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
J.Jomwe, thank you for your kind words! We’re happy to hear you experienced quick, friendly service and that our team worked together to help you get into a great vehicle at a good price. At Jeremy Franklin Automotive, we pride ourselves on making the car-buying process smooth and welcoming from start to finish. We truly appreciate your business and look forward to serving you again in the future!
Always cool when you call in everybody will handle their
business very politely thank you
business very politely thank you
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by joycemoblie
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Joycemoblie, thank you for the kind review! We’re glad to hear that every time you call in, our team is polite and takes care of business. Providing friendly, professional service is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us. We’re always here when you need us!