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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,390 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,390 reviews

July 16, 2024

"Jessie Hardin" the sales associate who helped me was very awesome not only did he listen to what I needed he showed me a variety of cars that were in my price range, he helped me accomplish what I neede More

by Pamela wiley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Pamela Wiley22! We're so happy we were able to help you out! Thank you for sharing your positive experience with us! We're thrilled to hear that Jessie Hardin provided exceptional service by attentively listening to your needs and showing you a variety of cars within your price range. We're delighted that he helped you accomplish your goal and that you drove home happy. For anyone in search of a new car, we highly recommend reaching out to Jessie Hardin. His dedication to understanding your needs and finding the perfect match will ensure a satisfying car-buying experience. Enjoy your new car and happy driving!

July 08, 2024

Check staff were friendly, and helpful. Cal and Will got me taken care of fairly quickly. More

by sacocoa.sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal and Will
Jul 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sacocoa.sw, Thank you for your positive feedback! We're glad to hear that Cal and Will were able to assist you promptly and efficiently. We'll be sure to pass along your kind words to them. If you need any further assistance, don't hesitate to reach out. We appreciate your business! Thank you, and have a fantastic day!

July 07, 2024

This is the second Mitsubishi I’ve bought from Jesse Hardin at Jeremy Franklin and as long as he’s still working when I need a new one, I’ll buy my third from him too! Super easy and seamless process. I More

by Lincoln15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lincoln15, thank you for your kind words and this wonderful review! Thank you so much for your loyalty and for sharing your positive experience with us! We're thrilled to hear that Jesse Hardin made the process of buying your second Mitsubishi easy and seamless. Your satisfaction means everything to us, and we're delighted that you love your new car. We look forward to assisting you with your third Mitsubishi in the future. Enjoy your new ride!

June 27, 2024

Everything was great got a loaner car to drive while my car was being fix. More

by timothyaiken52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timothyaiken52, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2024

Very attentive, explained the vehicle and its feature, very professional and friendly, great service good team More

by daryltyus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Daryltyus, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your positive feedback! We're delighted to hear that you found our team attentive, professional, and friendly. It's wonderful to know that the vehicle features were thoroughly explained and that you received great service. We appreciate your kind words and look forward to serving you again in the future! Thank you, and have a fantastic day!

June 20, 2024

The entire experience was hassle free and quick. Jacob Pillman made our process enjoyable and he was very knowledgeable. Jacob was personable and friendly with my entire family. I will definitely by More

by tabbyj2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tabbyj2014, thank you so much for taking the time to share your experience with us! We are thrilled to hear that your car-buying process at Jeremy Franklin was hassle-free and quick. Jacob Pillman is indeed a valuable member of our team, and we are delighted that he made your experience enjoyable with his knowledge and personable approach. We truly appreciate your kind words and your decision to choose Jeremy Franklin again in the future. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your trust in us. We look forward to serving you and your family again in the future!

June 18, 2024

Very friendly, straight shooters, and very helpful. This team helped get me the tires I needed quickly and affordably More

by bgamso01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bgamso01, we're happy to hear you had such a positive experience with our team! Thank you for your kind review! We're glad to hear that our team was friendly, straightforward, and helpful in getting you the tires you needed quickly and affordably. Your satisfaction is our top priority, and we’re happy we could assist you. If you need anything else in the future, please don’t hesitate to reach out. Thank you for choosing us!

June 17, 2024

They are very responsive and responsible, also attentive to your needs, through the whole service they keep you informed! So that is awesome More

by Dalimar arteaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
Jun 20, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dalimar Arteaga, thank you so much for the positive review and your wonderful feedback! We're thrilled you found our team responsive, responsible, and attentive to your needs. Keeping our customers informed throughout the service process is our top priority, and it's great to know that you appreciated it. Your kind words mean a lot to us, and we're here to assist you with any future needs. Thanks again for taking the time to share your experience! We hope you have a great day!

June 15, 2024

It didn’t take long for the oil filter change. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. More

by ross.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ross. g, your wonderful feedback and rating mean a lot to us. We're delighted to hear that we could accommodate your rescheduling request and that your oil filter change was completed promptly. Our goal is to provide convenient and efficient service for all our customers. We appreciate your feedback and look forward to serving you again in the future. Thank you, and have a fantastic day!

June 15, 2024

Prompt attention, no need of long time appointments! It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. More

by rcastillo1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attention
Jun 19, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rcastillo1197, thank you for your fantastic review! We're pleased to hear that you received prompt attention and excellent service during your visit. Your feedback is invaluable, and we appreciate your suggestion regarding coffee services. We're always looking for ways to enhance our customer experience and will consider this in the future. Thank you for choosing us, and we look forward to serving you again soon! Best regards, The Jeremy Franklin Mitsubishi Team

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