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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,297 reviews
November 26, 2023
False, misleading adds. .dont be a victim of their promises..all lies...think before you get in to. ! .dont be a victim of their promises..all lies...think before you get in to. ! More
by teedeen63
Employees Worked With
September 16, 2023
Customer service was excellent! Recommend this dealership to anyone! TJ and Hector are the best! Recommend this dealership to anyone! TJ and Hector are the best! More
by sullivan_lakesha
September 16, 2023
Great experience buying my first car. . Friendly, helpful and very patient. Would recommend anybody need a car come see Brandon he will work hard to Make you happy… . Friendly, helpful and very patient. Would recommend anybody need a car come see Brandon he will work hard to Make you happy… More
by ruone79
Employees Worked With
August 30, 2023
Would be nice if you could get a salesman to answer your questions and give you a price!!! Total waste of time and wouldn't walk into their dealership for anything!!!! questions and give you a price!!! Total waste of time and wouldn't walk into their dealership for anything!!!! More
by redbullinkc
August 23, 2023
They were honest, efficient, and comfortable to do business with. My salesperson Kenneth was very patience and informative business with. My salesperson Kenneth was very patience and informative More
by Deanna Austin
August 15, 2023
Jacob, was extremely helpful. Very thankful for the guys that helped get me rolling in my new car. Very thankful for the guys that helped get me rolling in my new car. More
by Mizzmeme4real
August 14, 2023
This is the best group of people working here and the service we received from Jesse Hardin was a 10 all across the board. I will definitely come back for all my car needs service we received from Jesse Hardin was a 10 all across the board. I will definitely come back for all my car needs More
by kkerikson
August 05, 2023
The service that we received was of an elegant eloquence to be shown to us. The salesman Jacob Pillman was top notch in his help in being able to get our brand new vehicle. He worked effortlessly to make su to be shown to us. The salesman Jacob Pillman was top notch in his help in being able to get our brand new vehicle. He worked effortlessly to make sure we got what we wanted and it was a true blessing at hand. I felt awesome in the way the process went and so did my girlfriend which the car was for. We was on an excellent path of obtaining the vehicle but when the part of insurance came into play, that happy path took another turn. We couldn't get any insurance for a reasonable price, so we then left with our heads and hopes down. About 5 minutes or so, after leaving the lot, we get a call from Jacob telling us to come back because he was able to make a miracle happen for us. We was totally shocked and grateful for what came to us. So I would like to say thank you Jacob and to the rest of the Jeremy Franklin staff. More
by marmarthagemini
July 26, 2023
Jesse was amazing to work with! He treated us right and helped us find the right car! He treated us right and helped us find the right car! More
by Karibarchers
Employees Worked With
July 20, 2023
I had vehicle trouble on the way home from church camp with a van full of kids. It was late afternoon on Friday and CJ went above and beyond to quickly and safely get us back on the road. Total class act! with a van full of kids. It was late afternoon on Friday and CJ went above and beyond to quickly and safely get us back on the road. Total class act!! More
by Trent
Employees Worked With
CJ
