Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,198 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,198 reviews
May 12, 2021
I was listened to and it was painless I really was worried about making this decision and he helped make everything simple and I'm excited to send my family worried about making this decision and he helped make everything simple and I'm excited to send my family More
by stephanie0425
Employees Worked With
Sheik Obaya
Helpful May 11, 2021
Dont believe the 350 a week is all you need. They make it sound sooo easy, but in fact they run credit checks. We spoke to a young lady and she said bring check studs and Id and you are approved...YEAH right sound sooo easy, but in fact they run credit checks. We spoke to a young lady and she said bring check studs and Id and you are approved...YEAH right this place is a JOKE! More
by squatch422
May 06, 2021
One of the best car dealerships in Kansas City. Best customer service and great service outstanding cars with a lot of different options . Go check it out for yourself. Thank you again guys for the perf customer service and great service outstanding cars with a lot of different options . Go check it out for yourself. Thank you again guys for the perfect service . More
by Kendrick
Employees Worked With
Other Employees :
Sheik Obaya
April 27, 2021
I like to purchase vehicles at Jeremy Franklin because of Jesse Hardin. Now don't get me wrong all of the salesmen, office staff, finance department, & service department are extremely friendly. Genuinely Jesse Hardin. Now don't get me wrong all of the salesmen, office staff, finance department, & service department are extremely friendly. Genuinely friendly! But from the very first time I met Jesse he has been the car salesmen of my dreams. Jesse is a good listener and he remembers the things that I tell him, both personal as well as what I like in a car. He treats his customers with respect. He knows his product. He is not pushy, but he is very persuasive. As an example of his persuasiveness, I was in the service department getting a regular oil change. While I was waiting for my car, I went over the sales floor to speak to Jesse (which is what I always do when I come in for service). We exchanged the usual nice-it-ties( how is your family, how are the boys, etc, etc). But before I knew it Jesse is telling me about the latest model Mitsubishi. "Oh you have got to see it! I know you love blue, look at this one! You gotta test these leather seats!" And before I knew it, I wanted to do a test drive. One thing lead to another, and I ended up purchasing a 2022 Outlander. I have only had my new car for a few days, but I am very very pleased. In summation, thank you Jesse and thank you Jeremy Franklin! This is the the fourth car I have purchased from you. More
by bonnie
March 22, 2021
Very helpful and kind and new what I wanted and help me look for a co-signer which helped alot in the process if anyone would like a new car come to jeremy franklin Mitsubishi they are some of the nicest p look for a co-signer which helped alot in the process if anyone would like a new car come to jeremy franklin Mitsubishi they are some of the nicest people I've met. More
by GeorgeP420
Employees Worked With
February 22, 2021
I had a very good experience very happy with the service it was everything I expected and more very satisfied. Customer service was amazing very please it was everything I expected and more very satisfied. Customer service was amazing very please More
by downingstacey
Employees Worked With
February 12, 2021
It was a great experience. Helped me first over the phone to make our pitches then in person. We had the best car buying experience! to make our pitches then in person. We had the best car buying experience! More
by Tgriffin3913
February 10, 2021
Jesse Hardin was amazingly helpful with my credit situation he was able to get me into a great pickup truck it was marvelous it fit my budget and I am happy situation he was able to get me into a great pickup truck it was marvelous it fit my budget and I am happy More
by Cbcduck
January 21, 2021
I was helping my grand daughter get a replacement car and we had an excellent experience with Jeremy Franklin Mitsubishi. Between our salesman, Nick Pierce and the financial department with Josh, we were ab we had an excellent experience with Jeremy Franklin Mitsubishi. Between our salesman, Nick Pierce and the financial department with Josh, we were able to get her into a much nicer, more reliable car. We are both very thankful for the great assistance we got. More
by John S
January 18, 2021
Very friendly and knowledgeable! Walked me through everything I needed to know and explained it so that I would understand! Worked with what I wanted to pay! everything I needed to know and explained it so that I would understand! Worked with what I wanted to pay! More
by ilovebeinganurse
Employees Worked With
Other Employees :
TJ excellent , Sheik Obaya, Kevin M
