Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,297 reviews
January 26, 2024
Everything was smooth and pleasant, the people were great The process was very easy going The process was very easy going More
by Jtmoritz7895
Verified Customer
January 20, 2024
We bought a brand new vehicle from this dealership about 2 years ago. We had noticed some oddities but nothing that was a huge deal until it became a bigger deal. After having the vehicle looked at and kept 2 years ago. We had noticed some oddities but nothing that was a huge deal until it became a bigger deal. After having the vehicle looked at and kept multiple times at a different Mitsubishi dealership (closer to our residence) with no luck on actually correcting the issue I decided to make a call to this place just to see if there was ANYTHING else they could do to help us out. I asked to speak to a manager and was a little discouraged when I was sent to a voicemail. To my surprise, within 10 minutes I got a call back. The manager listened to my story, related to the issue, and gave me immediate instruction and a plan on getting my vehicle seen asap. We brought the car in and was given a loaner (!!!). The service was super quick. With no appointment or anything our car was in and out. The shop manager communicated with me the whole time to let me know what their plan of action was. We picked the car up and within a day ran in to the same issue.. We contacted the manager again and with no questions asked they got the car back in the shop and took the issue to a whole different level. The issue was finally resolved and we have had no problems since. The shop manager requested that they take our car and fill up the gas tank for our troubles before we left the final time. I just can’t say enough good things about the kindness and professionalism of the whole place. Working with them was the BEST customer service I had ever experienced. HIGHLY recommend going here for your next car buying experience. More
by eisensmith14
January 18, 2024
I don’t know what games y’all be playing they had all information crooked information crooked More
by Awest
January 13, 2024
Paperwork was late called us a lier about dent in finder went down there two or three times over 100 miles each time the rased sticker price by 3500 dollars should of left them but car is doing ok finder went down there two or three times over 100 miles each time the rased sticker price by 3500 dollars should of left them but car is doing ok so far More
by holland3jerry
Employees Worked With
December 22, 2023
Friendly, knowledgeable service staff I trust for my auto care needs! Very nice and clean waiting area while auto is being serviced. care needs! Very nice and clean waiting area while auto is being serviced. More
by nelsontricia
Employees Worked With
Cal and Mark in Service Department
December 17, 2023
Brandon did a great job. He worked hard to get me a deal. I would recommend him to anyone looking for a new vehicle. He worked hard to get me a deal. I would recommend him to anyone looking for a new vehicle. More
by MRunge
December 09, 2023
What a great experience! ! Everyone we worked with was helpful, knowledgeable, and just wonderful! Thank you! ! Everyone we worked with was helpful, knowledgeable, and just wonderful! Thank you! More
by kandidrop33
