Jeremy Franklin Mitsubishi of Kansas City

Jeremy Franklin Mitsubishi of Kansas City responded

Cpetray1, thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you were treated well and found our team to be friendly and informative. Ensuring that all your questions are answered clearly and thoroughly is a top priority for us, and we're glad we could make your experience a good one. We strive to maintain a welcoming and supportive environment for all our customers, and it's rewarding to know we've succeeded in doing so for you. Should you have any more questions in the future or need further assistance, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you for choosing our business!

Jeremy Franklin Mitsubishi of Kansas City responded

Elizabeth, We are absolutely thrilled to hear about your positive experience with our team! Knowing that our staff was able to meet all your needs and provide you with the help you required fills us with immense pride. Our goal is always to offer the highest level of service and support, ensuring that every interaction with us leaves our customers feeling taken care of and valued. Having you as a customer for life is the greatest compliment and achievement for us. It reaffirms our commitment to maintaining the standards of service and excellence that you experienced. We look forward to continuing to serve you in the future, whether it's for routine matters or something more significant. Thank you for choosing us and for placing your trust in our team. We do not take this lightly and are here to support you whenever you need us. Welcome to our family, and here's to many more years of serving you!

Jeremy Franklin Mitsubishi of Kansas City responded

Jacqueksnavely, thank you for the high star rating! We're delighted to hear about your satisfaction with our services and truly appreciate your kind words. Ensuring that everything is done right the first time is a cornerstone of our commitment to excellence. Hearing that you hold us in high regard and are willing to recommend us to your friends and family is the highest compliment we could receive. Thank you for placing your trust in us and for taking the time to share your positive experience. We're looking forward to serving you, your friends, and your family in the future. If there's anything more we can do to assist you, please don't hesitate to reach out. Your recommendation means the world to us, and we're here to continue providing top-notch service whenever you need it. Thank you again for your support!

Jeremy Franklin Mitsubishi of Kansas City responded

We're truly sorry to hear about the confusion and frustration you experienced with the service for your vehicle. It sounds like there may have been a misunderstanding or miscommunication regarding the inspection and the issues you wanted to address, especially concerning the squeaking sound. We genuinely appreciate you bringing your car to us, and it's clear we missed the mark in providing the thorough and attentive service you expected and deserved. High mileage on a car indeed does not automatically explain or justify issues like a squeaking sound without a proper inspection. We understand how important trust and clear communication are when it comes to car maintenance. Please know we take your concerns seriously and are here to work with you to resolve this matter to your satisfaction. Let's discuss how we can make this right for you, Again, we apologize for any inconvenience this may have caused you.

Jeremy Franklin Mitsubishi of Kansas City responded

Tasg1508, thank you so much for the positive review! We're so grateful to hear about your consistently positive experiences at Jeremy Franklin! It warms our hearts to know that our team's smiles and readiness to help have contributed to making your visits both efficient and pleasant. Ensuring timely service while maintaining a friendly atmosphere is something we strive for with every customer. Thank you for acknowledging our efforts, and please know that we're here to assist you with any future needs. Your satisfaction is our priority, and we look forward to serving you again soon. Thank you for choosing Jeremy Franklin!

Jeremy Franklin Mitsubishi of Kansas City responded

Tif817, thank you for your kind words and this wonderful review! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you are satisfied with the outcome and that our team was able to meet your needs without any hassle or gimmicks. Providing excellent service and ensuring our customers get exactly what they want is our top priority. If you need any further assistance or have any more requests in the future, please don't hesitate to reach out. We look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

333dmr777, we are glad we could help! Thank you for your wonderful feedback! We're delighted to hear that you consistently find our team friendly, helpful, and efficient in taking care of your vehicle. It's our priority to ensure that every service is completed promptly and that all your questions are answered thoroughly for your understanding and peace of mind. Your satisfaction is important to us, and we're glad to know that we've been successful in providing you with the service and support you need. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for trusting us with your vehicle, and we look forward to continuing to serve you in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Arq.frankdipietro, thank you for taking the time to leave a review for us at Jeremy Franklin Automotive. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Jeremy Franklin Mitsubishi of Kansas City responded

Md_howze, we are very happy we could provide you with a positive experience! We're absolutely thrilled to hear about your great experience with us! Knowing that our service and professionalism not only met but exceeded your expectations is incredibly rewarding. Our team, including Matthew, works hard to ensure every customer receives the best possible care and attention. Your willingness to recommend Jeremy Franklin to your friends and acquaintances means a great deal to us. We believe that a personal recommendation is one of the highest compliments we can receive. Please let us know if there's anything more we can do for you. We're here to assist with any future needs or questions you may have and we look forward to the opportunity to serve you and your friends in the future.

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Elizabeth, Thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely delighted to hear that you felt well taken care of and comfortable throughout your time at our dealership. Our team strives to provide a high level of attention and service to every customer, and it's wonderful to know that we succeeded in making your visit and vehicle purchase special. The tour of our dealership is a small part of our commitment to ensure you feel fully informed and at home with us. We truly appreciate your recognition of our efforts to go above and beyond. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and thank you for choosing us for your automotive needs.