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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,297 reviews

March 01, 2024

Great Service with an easy on-line check in with service appointment reminders via texts. More

by jeffryld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Writer
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Mar 06, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jeffryld, thank you so much for your high rating! Thank you so much for your kind words and for highlighting our online check-in and service appointment reminders via text. We're thrilled to hear that you found our service to be great and our processes convenient. Our goal is always to make your experience as seamless and hassle-free as possible, ensuring that every interaction with us adds value to your day. Your feedback is incredibly important to us, and it's feedback like yours that helps us to continually improve and refine our services to better meet the needs of our customers. If there's anything more we can do to assist you or enhance your experience further, please do not hesitate to let us know. We look forward to serving you again soon!

February 28, 2024

Always amazing! I love these guys! I would highly recommend everyone come here for all their servicing needs. More

by abdullah.am
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cal
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Mar 01, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Abdullah. am, thanks for your praise and kind comments about our team and for taking the time to share your positive experience with us! We're thrilled to hear that you're happy with our services and that you would recommend us to others. Our team works hard to provide the best service possible, and it's incredibly rewarding to know that our efforts are making a difference. If there's anything more we can do for you in the future, please don't hesitate to let us know. We look forward to serving you again soon!

February 27, 2024

They don't do the work you ask for unless they can incovent you They suck More

by tyus2000
Recommend Dealer
No
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Mar 01, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tyus2000, it is disappointing for us to hear that your experience was anything less than great. I'm sorry to hear that you're feeling frustrated with our services. It's our priority to meet your needs and expectations, and it seems we've fallen short. We'd like the opportunity to discuss this with you. Please reach out to us at (816) 256-8745 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 26, 2024

You were still able to assist even though I called ahead to let you know I was running late. I appreciated the updates. I would just recommend better WiFi. More

by 3kgarity
Recommend Dealer
Yes
Employees Worked With
Can't remember name now
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Mar 01, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

3kgarity, thank you so much for the positive review! We're glad to hear that we could accommodate you even with the last-minute changes, and we're happy that you appreciated the updates we provided. Your satisfaction is very important to us, and we aim to make your experience as smooth and positive as possible, every step of the way. Thank you for your feedback regarding our WiFi; we understand how important connectivity is, and we'll look into improving our WiFi services to ensure a better experience for all our clients in the future. If there's anything else we can do to enhance your experience with us, please don't hesitate to let us know. We appreciate your recommendation and look forward to serving you again!

February 22, 2024

Very nice and friendly Perfect and very helpful and nice Helpful when I got there and very good service More

by jab246.jb
Recommend Dealer
Yes
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Feb 27, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you found our team to be friendly, and helpful and that you received very good service upon your visit. Providing a welcoming atmosphere and ensuring our clients feel supported throughout their experience with us is paramount. Your satisfaction is our top priority, and it's great to know we've met your expectations. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon!

February 17, 2024

They were very polite. Patient with me for having to call to have a credit block removed so they could view my credit report. Very positive experience overall. More

by bissylady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Bryant
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Feb 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bissylady, we are glad we could help! We're so pleased to hear that you had a positive experience with us! Our team strives to provide polite and patient service, especially in situations that require a bit of extra attention like removing a credit block. We understand that these processes can be a bit daunting, and we're here to make them as smooth and stress-free as possible for our clients. Your feedback is incredibly valuable to us, and we're grateful for the opportunity to assist you. Should you need any further assistance or have any more questions, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again in the future!

February 16, 2024

HAD A VERY GOOD EXPERIENCE VERY PROFESSIONAL AND COURTEOUS CUSTOMER SERVICE TREATS YOU LIKE FAMILY AND ANSWERS ALL QUESTIONS THANKS ?? More

by jenkinscarl1234
Recommend Dealer
Yes
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Feb 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jenkinscarl1234, we are glad we could help! Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had a very good experience with our team. Providing professional, courteous customer service and treating our customers like family are pillars of our business philosophy. It's wonderful to know that we were able to make you feel welcomed and valued and that all your questions were answered to your satisfaction. Your appreciation means the world to us and motivates us to continue delivering the high standard of service you experienced. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and look forward to the opportunity to serve you again. Thanks again for choosing us and for your kind words. Your trust and satisfaction are what we strive for every day!

February 16, 2024

Really appreciated their efforts in getting me the car I wanted at a fair price and reasonable terms. More

by lainaletuli
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
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Feb 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lainaletuli, thank you for the high star rating! Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you in finding the perfect car at a fair price and on reasonable terms. At [Your Business Name], we pride ourselves on our commitment to ensuring our customers leave satisfied and with the best deal possible. Your appreciation means a lot to us, and it motivates us to continue providing exceptional service. If there's anything more we can do for you in the future, or if you have any questions about your new vehicle, please don't hesitate to get in touch. We're here to help and look forward to serving you again. Thank you for choosing us for your automotive needs!

February 14, 2024

Very courteous. Very helpful. Listened to my needs. Worked hard to make my getting car easy. More

by barstar9865
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Feb 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Barstar9865, thank you so much for the positive review! Thank you for sharing your positive experience with us! We're thrilled to hear that our team was courteous, helpful, and attentive to your needs, making your car-buying process easy and seamless. We prioritize understanding and addressing our customers' needs, ensuring that we work diligently to meet them efficiently. Your satisfaction is our top priority, and it's rewarding to know we've achieved that with you. Should you have any more questions, or need further assistance, please don't hesitate to reach out. We're here to help in any way we can and look forward to serving you again in the future. Thank you for choosing us for your automotive needs, and we hope you enjoy every mile in your new car!

February 13, 2024

Convenient, fast, and friendly. I was able to get in and get out; all on a short notice. More

by ftmas3
Recommend Dealer
Yes
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Feb 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ftmas3, we're glad to hear you enjoyed your visit. Thank you so much for sharing your positive experience with us! We're delighted to hear that you found our service convenient, fast, and friendly. Our team strives to ensure all our customers can enjoy a smooth and efficient process, especially when time is of the essence. It's great to know we were able to accommodate your needs on short notice. Your satisfaction is our top priority, and we look forward to serving you again in the future. Should you require any more assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we hope to see you again soon!

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