Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,297 reviews

May 28, 2024

Got me in quick, courteous and professional service manager,tried to s uprise me with a transmission service More

by Nathanherren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Nathanherren, we are delighted we could provide you with a positive experience! Thank you for your feedback! We're glad you appreciated our quick, courteous, and professional service. We're sorry for any surprise regarding the transmission service. Our goal is to ensure that all necessary maintenance is communicated clearly to our customers. If you have any concerns or questions about the service, please feel free to let me know. We're here to ensure you have a positive experience every time you visit.

May 23, 2024

Cal is the best I am very glad that he is back. He doesn’t over charge. More

by Hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

May 23, 2024

Excellent service! Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he w More

by murphellephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

May 22, 2024

This dealership is amazing as far as I'm concerned. They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommoda More

by callacut1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!

May 20, 2024

Bien bueno la experiencia q me brindaron las personas del diller bueno les recomiendo a mi amigos More

by garciariveradaniel00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Garciariveradaniel00, Gracias por tu reseña positiva! Nos alegra mucho saber que tu experiencia con nuestro concesionario fue excelente. Nuestro equipo siempre se esfuerza por brindar el mejor servicio posible a nuestros clientes. Apreciamos mucho que nos recomiendes a tus amigos. Si necesitas algo más en el futuro, no dudes en contactarnos. Estamos aquí para ayudarte!

May 19, 2024

Tyler was extremely pleasant and got my car serviced on time. The mechanic was thorough on the oil change and tire rotation. More

by tmperryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Tyler
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tmperryman, we appreciate your feedback! Thank you for your wonderful review! We're delighted to hear that Tyler provided pleasant and timely service and that our mechanic was thorough with your oil change and tire rotation. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!

May 19, 2024

Brandon was a great Salesman he got the Job Done like he said he would. Thank you so much Love my new Whip! More

by AKIRAC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!

May 18, 2024

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out More

by Cfv1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!

May 18, 2024

The agent in the service center was courteous and knowledgeable. I will return for service in the future. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Fella At the Computer in the Service Center
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anonymous, we're happy to hear you had such a positive experience with our team! Thank you for your positive review! We're glad to hear that our service center agent was courteous and knowledgeable. Your trust in our service means a lot to us, and we look forward to assisting you again in the future.

May 18, 2024

Excellent service top to bottom. Smoothest vehicle transaction I’ve ever experienced. 10 out of 10! More

by JimmyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jimmyz, your wonderful feedback and rating mean a lot to us. Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience and that your vehicle transaction went smoothly. A 10 out of 10 is what we aim for! If you need any further assistance, we're here for you.

1
...
12
13
14
...
130