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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,639 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,639 reviews

March 24, 2026

Very professional and good service Appointment time was accurate and very professional and informative with everything done More

by RODRIGUEZ.RICKI
Recommend Dealer
Yes
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March 23, 2026

Everything was explained, people were pleasant and I'll send others to this facility Brandon service was excellent, other coworkers made you feel comfortable. More

by ylaneme
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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March 20, 2026

Seen a different salesman, Still working on some details and issues. The Salesman I’m working with is currently working to address all needs and issues. He Is and has kept his word. My interaction, with o More

by I asked 4 help
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Raleigh
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Mar 20, 2026 -

I asked 4 help responded

The salesman I did meet is and was very down to earth he was very helpful and has kept his word Made my needs work to get a deal done and is working to sort out my issues

Mar 24, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thank you for taking the time to share your experience we truly appreciate your honest feedback. We understand that not every interaction has met your expectations, and we’re sorry to hear that some of your earlier experiences felt distant or less engaging than they should have been. That’s not the standard we aim to deliver. That said, we’re glad to hear that Byron, Brandon, and our service team have been helpful and attentive. We take pride in having team members who follow through on their commitments, and it’s great to know your current salesperson has been working hard to address your needs and concerns while keeping their word. Please know that resolving your outstanding issue is a priority for us. Our goal is to ensure you feel fully supported and confident in your decision to work with us. We appreciate your patience as we continue working toward a resolution, and we look forward to the opportunity to make things right. Thank you again for your feedback we value it and will use it to improve.

March 19, 2026

The employee was very nice and really good service The service department was very nice More

by jab246.jb
Recommend Dealer
Yes
Employees Worked With
I don't
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Mar 24, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jab246.jb, thank you so much for your kind words! We’re glad to hear that you had a great experience and that our team provided friendly, high-quality service. Our service department works hard to make every visit a positive one, so it’s wonderful to know they made a strong impression. We truly appreciate your support and look forward to helping you again in the future!

March 19, 2026

Okay Very good service and nice employees Very nice and comfortable place to wait on your car to be done More

by jab246.jb
Recommend Dealer
Yes
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Mar 24, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jab246.jb, thank you so much for your kind words! We’re glad to hear that you had a great experience and that our team provided friendly, high-quality service. Our service department works hard to make every visit a positive one, so it’s wonderful to know they made a strong impression. We truly appreciate your support and look forward to helping you again in the future!

March 18, 2026

Car is good no problems need Back tires will get to it and the people will work with you if good car and the team is excellent More

by RNDLLLINDSEY
Recommend Dealer
Yes
Employees Worked With
Dveon
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Mar 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rndlllindsey, thank you for your review! We are pleased to hear that your car is running well and that you had a positive experience with our team; your feedback means a lot to us. We appreciate you bringing up the tires, and we are always here to assist you if you have questions or need help when you're ready to address that. Our goal is to ensure you feel confident and supported every step of the way. Once again, thank you for your kind words about our team. We truly appreciate your business!

March 18, 2026

The dealership and Chris were extremely patient and nice to me , greatly appreciated. Thank you More

by trjohnsondiva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Trjohnsondiva, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our dealership. Chris will be especially happy to know his patience and care made a difference during your visit. We truly appreciate you taking the time to share your feedback, and we’re grateful for the opportunity to earn your business. If there’s anything you need moving forward, don’t hesitate to reach out. We’re always here to help. Thank you again!

March 17, 2026

Big time making some new messages today I'll take the tires brakes front and back all the fluids and 50,000 miles it's great though. My hand brake is a little bit loose but it's over all it wasn't great More

by blustudio9201
Recommend Dealer
Yes
Employees Worked With
Cal
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Mar 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Blustudio9201, thank you for your feedback we really appreciate you sharing your experience with us. We’re glad to hear you’re enjoying the vehicle overall and that it’s been performing well for you. We do want to make sure you feel completely confident in your purchase, so we appreciate you pointing out the items like the brakes, fluids, and the hand brake. Those are important, and our team would be more than happy to take a look and see how we can help address those concerns. Please feel free to reach out or stop by at your convenience we’re here to help and want to make sure you have a great ownership experience from start to finish. Thank you again for your business!

March 17, 2026

Quick and prop Quick and professional. Every time I go I have a great experience More

by ebonyev06
Recommend Dealer
Yes
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Mar 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ebonyev06, thank you for your continued support! We are thrilled to hear that each visit has been a quick and professional experience for you that's exactly what we aim for. It means a lot to us that you keep returning and consistently have positive experiences with our team. We genuinely appreciate your trust in us and look forward to assisting you again in the future. Thank you once again!

March 15, 2026

They exceeded my expectations. Went to look and had low expectations. Left extremely impressed. I would highly recommend that people give the dealership a try. More

by HULLABYELGIN
Recommend Dealer
Yes
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Mar 20, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hullabyelgin, thank you so much for your kind words! We’re thrilled to hear that we were able to exceed your expectations and turn your visit into such a positive experience. That’s exactly what we strive for every day. We truly appreciate your recommendation and are grateful you gave us a chance. If there’s ever anything else we can help you with, please don’t hesitate to reach out. Enjoy your new vehicle!

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