Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,426 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,426 reviews

July 02, 2025

Excellent service Great people easy and very quick to help and get you what you want More

by JOSHUAMCCULLOUGH66
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Report | Print
June 26, 2025

So far I have no problem with the dealership since i've owned my vehicle They're very helpful More

by cantrellbrian7
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cantrellbrian7, thank you for sharing your positive experience! Thank you for your feedback! We're happy to hear that you've had a positive experience with us and that our team has been helpful throughout your ownership. If you ever need anything in the future—whether it's service, questions, or just support—we’re always here for you. Thanks for being part of the family!

June 25, 2025

Kenneth was a great salesman and got my family into a very good and reasonable suv. More

by lauren.davis30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lauren.davis30, we appreciate your positive review! Thank you for the wonderful review! We're so glad Kenneth was able to help you and your family find a great SUV that fits your needs and budget. He’s committed to providing a smooth and stress-free experience, and it’s great to hear he delivered. We appreciate your business and look forward to serving you again in the future!

June 24, 2025

Service was good but I was charged $30 more than the final cost on my receipt and no one has called me back to tell me why or refund my card for the extra cost. More

by hmhill0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none of these people
Report | Print
Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hmhill0811, Thank you for your feedback, and we’re truly sorry for the confusion and lack of follow-up regarding the overcharge. While we're glad to hear the service itself met your expectations, we understand how important it is to have clear and accurate billing. Please know this is not the experience we strive to provide. We’d like to get this resolved for you right away—please reach out to us directly at [insert contact information], and we’ll make sure this is addressed and corrected as quickly as possible. We appreciate your patience and the opportunity to make it right.

June 22, 2025

My 1st time to a real car lot you treated me with respect plus sold me a truck More

by jokeresq13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jokeresq13, your wonderful feedback and rating mean a lot to us. Thank you so much for your kind words! We're honored to have been part of your very first visit to a real car lot. It means a lot to us that you felt respected and well taken care of throughout the process. Congratulations on your new truck — we hope you enjoy every mile! If you ever need anything, we’re always here for you. Welcome to the family!

June 22, 2025

Hands down best dealership in the KC area. They really take time to find the best suited vehicle. More

by cjmck1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cjmck1983, we are very happy we could provide you with a positive experience! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes great pride in helping each customer find the vehicle that’s the perfect fit for their needs and lifestyle. Hearing that you consider us the best dealership in the KC area means the world to us! If you ever need anything down the road, we're always here to help. Enjoy your new ride!

June 20, 2025

They were speedy with my oil change the only issue was that they did not put back on my hubcap covers all the way so they flew off when on the highway. More

by nalu3669
Recommend Dealer
Yes
Report | Print
Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Nalu3669, thank you; we appreciate your feedback! Thank you for bringing this to our attention, and we truly apologize for the inconvenience you experienced. While we're glad to hear that your oil change was completed quickly, we’re very sorry to hear about the issue with your hubcaps. That’s definitely not the level of service we aim to provide. Please reach out to us directly so we can make this right for you. Your satisfaction and safety are extremely important to us, and we’d appreciate the opportunity to resolve this promptly.

June 20, 2025

Very good dealership to do business with. Sales person was friendly and very knowledgeable to do business with. More

by G-Pizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

G-pizzle, thanks for your praise and kind comments about our team.Thank you for the great review! We’re thrilled to hear that you had a positive experience with our team. We pride ourselves on being friendly, knowledgeable, and making the car-buying process as smooth as possible. It was our pleasure to assist you, and we truly appreciate your business. If you ever need anything in the future, we’re just a call or visit away!

June 20, 2025

Very Dependable. .would Recommend them to My Family and Friend's I will keep coming Back. More

by joanmcintosh812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal
Report | Print
Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joanmcintosh812, we're glad you had such a wonderful experience with us! Thank you so much for the kind words and your continued support! We're honored to have earned your trust and truly appreciate your recommendation to family and friends. Knowing you’ll keep coming back means the world to us. We’re always here to provide dependable service and a great experience every time you visit!

June 17, 2025

Wonderful work done on my car. New tires wipers and oil change all reasonable prices go see Cal More

by Love yall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
Report | Print
Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Love Yall, we really appreciate your feedback! Thank you for the great review! We're so glad to hear you had a positive experience and that everything was taken care of at a fair price. Cal and the service team always aim to provide top-notch work and honest service. We appreciate your support and look forward to seeing you again!

1
2
...
143