Jenkins Mazda
Ocala, FL
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345 Reviews of Jenkins Mazda
Good Dealeship Best Sales Consultant I recently visited Jenkins Mazda and had the pleasure of working with James Morris. He is a great sales representative. Buy a car from James! I recently visited Jenkins Mazda and had the pleasure of working with James Morris. He is a great sales representative. Buy a car from James! More
Manning Jusino Truthful outstanding good honest genuine 100% honest The web sight Internet sales man very honest knowledgeable and caring appointment came down got paired with a wonderful young salesman M 100% honest The web sight Internet sales man very honest knowledgeable and caring appointment came down got paired with a wonderful young salesman Mr. Manning Jusino they truly have a wonderful dealership they truly treat you VIP all the way they make dreams come true and very honest people truly are family More
Manny was the best!!!! Manny got the job done in no time. This process took alot shorter than I thought and he was just so amazing. I loved his professionalism. Manny got the job done in no time. This process took alot shorter than I thought and he was just so amazing. I loved his professionalism. More
Excellent!!!! Manny was very professional and very knowledgeable and made this experience very pleasing. He was such a delight to work with and i would definitely r Manny was very professional and very knowledgeable and made this experience very pleasing. He was such a delight to work with and i would definitely recommend him to a freind of mine. He took very good care of us and listened to our needs and delievered. More
Outstanding professionalism I visited Jenkins Mazda in Ocala Florida to have my current Mazda repaired. While there I talked with Corey Riffle about possibly buying a late Model I visited Jenkins Mazda in Ocala Florida to have my current Mazda repaired. While there I talked with Corey Riffle about possibly buying a late Model Mazda Miata MX 5. There was no high pressure applied to my decision and Corey walked me through the description, advantages and differences between differing Models. The Sales Management team to whom I spoke gave me the details that made my decision easy and uncomplicated. I drove home that same day with my 2016 MX5. I love the car. I have an enormous amount of respect for the "team" of people who assisted me and I am a Jenkins Mazda customer for the long term. When I go out to manage my Concerts in the State of Florida I will be sure to mention Mazda to anyone inquiring or asking about a car to buy at a Dealership that is first class. I may even do it on Stage before my shows. Good job everyone at Jenkins Mazda.... More
Easy going very pleasurable experience I have been to other dealerships and have been lied to just so they can get the same not here at Jenkins Manny was very knowledgeable and straight for I have been to other dealerships and have been lied to just so they can get the same not here at Jenkins Manny was very knowledgeable and straight forward he and the finance team made the experience a joy instead of a headache Thank you guys! More
very satisfied I went to at least 6-8 dealerships and test drove many searching for the right car and I found it at Jenkins Mazda. I purchased a cx-5 & I LOVE it! T I went to at least 6-8 dealerships and test drove many searching for the right car and I found it at Jenkins Mazda. I purchased a cx-5 & I LOVE it! The ride is so smooth & quiet and I love all the features this vehicle offers. My salesman James Morris was friendly, professional, and very knowledgeable. Thank you James for making my car buying experience easy and comfortable. More
exploitative, dishonest and very unsatisfying experience I purchased a 2016 CX-3 ~6 months ago. The buying experience felt like a water-boarding experience (i.e., lasted forever--be prepared to spend lots of I purchased a 2016 CX-3 ~6 months ago. The buying experience felt like a water-boarding experience (i.e., lasted forever--be prepared to spend lots of time with the accessories manager, and not get all the accessories you request). LOVE the vehicle, but in retrospect, realizing that: 1) I spent 5+ hours there to purchase; 2) I never received a detailed invoice for what I spent $37K on, after many requests; & 3) was misinformed about their car service plan, which I've learned is not honored at other Mazda dealers (my local dealer told me to go to Pep Boys to have the service plan honored and that the plan would only cover $30 of the $85 oil change charge at their dealership). Thus, to have the $600 service plan honored I'm stuck driving >1hour (each way) to Jenkins. My experience with service has been mediocre too; 2 days after my 1st service at Jenkins, the oil drain-plug cover fell off because screws were not placed correctly, as 2 of the 3 were missing. Kyle, the service rep with whom I worked, was friendly and knowledgeable. Nice guy. Mani Jusino (with Alejandro Rodriquez interning), the sales person with whom I worked was great--friendly/personable, attentive, knowledgeable, and enthusiastic; even delivered the CX-3 to my home. Jenkins Mazda tried, maybe, but didn't hit the mark. I'd recommend going elsewhere for purchase and service.... Was a pressured/exhausting buying experience, subsequently topped-off by a less-than-satisfactory service experience. I very rarely write reviews, but feel that my experience was completely in contrast to the reviews of Jenkins I see on this site; in fact, my experience was the complete opposite. Sorry Jenkins folk, but this has been my unsatisfying experience and I have little confidence moving forward.... More
Great experience My husband & I drove down from Georgia to purchase a new Mazda CX-3 from Jenkins that we'd found on their site, and we are so glad we did. We got a gr My husband & I drove down from Georgia to purchase a new Mazda CX-3 from Jenkins that we'd found on their site, and we are so glad we did. We got a great deal on our trade-in. James, our salesman, and Charlie, the Internet manager, were really friendly and approachable, and made the whole process very easy and pain-free! James answered all our questions & walked us through everything we needed to know. There was no pressure and everyone there was courteous and professional. One of the easiest car buying experiences I've ever had, I will make the drive again for future car buying needs! More
They listened! I contacted them via the chat function on their website and give them my info and what I was looking for. My salesperson, James Morris, contacted me i I contacted them via the chat function on their website and give them my info and what I was looking for. My salesperson, James Morris, contacted me immediately with a personalized video as well as a video of the vehicle we chose. Within a few short hours, we had all the figures ironed out. That following Sunday my wife and I made the drive down to take delivery. I couldn't have been more pleased with the experience, the showroom and overall facility was impeccable, the staff were friendly, atmosphere relaxed, and we were in and out in no time. Steven made the paperwork process a breeze. Thanks for our new Mazda CX3, we'll be customers for life! More