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Jenkins Mazda
Ocala, FL
355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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355 Reviews of Jenkins Mazda
November 29, 2025
I leased Mazda CX-5 about 8 months back. Got a call asking if interested in a free oil change. I concurred. Appointment was booked immediately for the next Saturday noon. Katelyn Spencer was Got a call asking if interested in a free oil change. I concurred. Appointment was booked immediately for the next Saturday noon. Katelyn Spencer was my service front desk person and Justin was the person who serviced my vehicle. Katelyn made detailed note of all the questions I had. Justin not only answered all of them , he also provided a print out for next level of understanding. Both were very courteous , helpful and made me feel like an important customer. More
by VILKHOO
Employees Worked With
Justin, Katelyn Spencer
October 28, 2025
Alejandro-what a fantastic person. So very helpful and really cared about our needs! We will definitely come back to him for all future purchases! German, the finance manager was terr So very helpful and really cared about our needs! We will definitely come back to him for all future purchases! German, the finance manager was terrible, such an attitude when we didn’t want to purchase any upgrades. He copped a huge attitude and to be honest he would be no one that I would recommend for anything. He is definitely a drawback to Jenkins establishment. Alejandro needs a raise and a bonus, however! More
by Jill D’Onofrio
Employees Worked With
German Bracho, Alejandro Rodriguez
September 10, 2025
Excellent customer services. They worked hard to get me good financing on the car of my choice. Extremely pleased with the entire car buying experience. They worked hard to get me good financing on the car of my choice. Extremely pleased with the entire car buying experience. More
by rgeorge1002
Employees Worked With
Danny, German Bracho, Jerald Meadors
September 01, 2025
This is a first class dealership…. very customer centered. We agreed to a deal with little or no back and forth. We feel that we got a very good deal. Being familiar with the service de very customer centered. We agreed to a deal with little or no back and forth. We feel that we got a very good deal. Being familiar with the service department, we knew that we have great customer service after the sale. This was a very pleasant experience for us. More
by Telliottny
Employees Worked With
German Bracho, Steve Sullivan, Katelyn Spencer, Jerald Meadors, Steven O'John
July 30, 2025
As a first time vehicle buyer, Kevin and Jae were extremely efficient and patient with finding exactly what I was wanting. They walked me through every step of the way and I’ll definitely be recommen extremely efficient and patient with finding exactly what I was wanting. They walked me through every step of the way and I’ll definitely be recommending them to anyone I come across looking to buy a new vehicle! More
by Bshai96
Employees Worked With
Kevin Ortiz, Jae Johnson
February 25, 2025
We bought my wife a Two year old Chevy Silverado 2500 HD diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should pus diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should push the recirculation button on the dash which of course was a lie. I have since sent two letters to them they ignored both letters today I spent $1500 to get the air conditioning fixed on the truck, stay as far away from these crooked liars as possible. Sent from my iPad More
by Doc
Employees Worked With
Steve Sullivan, Katelyn Spencer
