Jenkins Mazda
Ocala, FL
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345 Reviews of Jenkins Mazda
Amazing! One of the best car shopping experiences I’ve had. I’ve bought two cars from a different company in the past 3 years & they were quick to quick to tak One of the best car shopping experiences I’ve had. I’ve bought two cars from a different company in the past 3 years & they were quick to quick to take my money but afterwards made me wait hours to sign & finish up paperwork. The last time I was pregnant & had to wait until night to walk out with a car. Mazda, however, offered amazing customer service from people who actually cared. Mr. Alexander made my experience over the top by being friendly & taking his time to match me with the car was looking for. I would recommend him to anyone! Thank you so much Calib. More
Awesome salesman Our salesman Brian s bly was amazing and found what we were looking for and worked with us and continues to contact us on how we like the vehicle Our salesman Brian s bly was amazing and found what we were looking for and worked with us and continues to contact us on how we like the vehicle More
Jenkins Mazda (Ocala) I went into Jenkins this past week looking for a new vehicle because mine had legit stop working, I started browsing and a few have caught my eye. I went into Jenkins this past week looking for a new vehicle because mine had legit stop working, I started browsing and a few have caught my eye. I was greeted by Calib Alexander , Who was out of this world Amazing , I told him what happened and what I needed and he went above and beyond . I went in wanting a Mazda but I left the lot in a 2012 Mercedes-Benz . Which I had no idea was possible , but Calib made it happen and I am beyond grateful . Thank you Jenkins of Ocala , And most importantly thank you Calib you where a blessing More
Salesman Caleb was awesome, but not happy with overall deale Caleb was great and answered all my questions, my only issues was with the numbers. I have purchased a lot of cars, some of which came from Ocala and Caleb was great and answered all my questions, my only issues was with the numbers. I have purchased a lot of cars, some of which came from Ocala and have never had the price rise over 5,000 in fees from sales price. I came to Ocala, Fl for a better price but it was a waste, cause although the cost of some cars are more in gainesville the fees are not as high and I don’t waste gas. More
Customer service worked to address my issues My experience with Jenkins Mazda started out rocky, but management worked to address my issues so things turned out fine in the end. I was working My experience with Jenkins Mazda started out rocky, but management worked to address my issues so things turned out fine in the end. I was working remotely to purchase a car for my mother, who lives in Gainesville. I used a buying service to get quotes from multiple dealers. As is typical with most buying services, the initial offers are aggressive but there are typically dealer add-ons that aren't disclosed. Knowing this, I worked to get confirmation from my salesperson so that my mother would know exactly what she was paying when she showed up at the dealership. Despite assurances, my mother showed up at the dealership and there were additional add-ons she wasn't expecting. We were not happy. Management acknowledged the slip-up in communications, and seemed to be concerned that the process had not gone well for us. The salesperson was subsequently let go, and we reached a compromise that was satisfactory. Ultimately, the staff at Jenkins (with the exception of the salesperson, now gone) treated my mother well. The price she got from Jenkins, inclusive of the add-ons, beat the other dealerships in the area. And, importantly, my mom loves her new CX-5. More
AMAZING If u have rough credit,, go see Scott Gale at Jenkins Mazda, he is an Excellent salesman, got me into a car only 2 years old with rough credit and on If u have rough credit,, go see Scott Gale at Jenkins Mazda, he is an Excellent salesman, got me into a car only 2 years old with rough credit and on budget, when other dealerships, laughed me out the door and recommended I go to a buy here pay here,, very polite young man, Did exactly what he said he would, I even ended up with a much nicer, newer car than I expected too, Desiree in finance, also very respectful, very polite, Just a great experience and a great grow of people. I highly recommend him and Jenkins Mazda More
Great job Timi Thomas was quite the professional when helping me purchase a previously owned vehicle. Her knowledge of the car and dealer processes made my expe Timi Thomas was quite the professional when helping me purchase a previously owned vehicle. Her knowledge of the car and dealer processes made my experience pleasant and efficient. I would definitely recommend purchasing your next vehicle with Timi's help. More
They could care less about customer service Twice during service visits. the passenger seat of my new car was supposed to be looked at to get it repaired. On both visits, no one was there to ma Twice during service visits. the passenger seat of my new car was supposed to be looked at to get it repaired. On both visits, no one was there to make a decision. The last time, the service person said the manager was out, but would call me the following day. Still waiting!!! More
Top Notch Car Buying Experience I'd like to thank Mr. Scott Gale for such an excellent experience. His professionalis, and thoroughness coupled with enthusiasm made me believe him wh I'd like to thank Mr. Scott Gale for such an excellent experience. His professionalis, and thoroughness coupled with enthusiasm made me believe him when he told me, I sell this product because I believe in it. Our new CX5 is exactly what we wanted in everyway and Scott worked hard to see to it that we wanted for not! I'm looking forward to our first service appointment with Jenkins Mazda. More
Great Dealership ! Just walk in and Kala greets you,she is always happy & nice. Jim Bronson is the general manager & he is the best. Jim is honest, knows how to treat pe Just walk in and Kala greets you,she is always happy & nice. Jim Bronson is the general manager & he is the best. Jim is honest, knows how to treat people, making you feel at home. Also Timi, Matt, Mark & Tony Bower the service manager make up a Great Team of people to deal with.. Before you buy elsewhere stop in at Jenkins Mazda and take a test drive . You will be very Happy ! Also,they have bagels, donuts, coffee, water and a nice lounge. God Bless Us All... Stephen mack More