Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
Convenient and painless Happy to not be at a dealership for hours! I did arrive before the rush but was good experience. I got a fair deal on my vehicle and I wanted a V6 and Happy to not be at a dealership for hours! I did arrive before the rush but was good experience. I got a fair deal on my vehicle and I wanted a V6 and although I did not find one I like what I got. Of course I found a V6 a few days later same car same price but who wants to buy from a website sight unseen car... not me! Thanks y’all! More
Great service overall. Everyone there is helpful and prices are comparable to other quick service stations. I have no complaints overall and will continue to come overall. Everyone there is helpful and prices are comparable to other quick service stations. I have no complaints overall and will continue to come back in the future. More
Excellent Service I visited as my car making noise when I turn extreme right or left. Byron Hughes explains the problem and he coordinated with mechanics and get it res I visited as my car making noise when I turn extreme right or left. Byron Hughes explains the problem and he coordinated with mechanics and get it resolved. More
Great experience I had the best experience! If my salesman, Shaun, were a car, he would be a touring model! He spent so much time helping me navigate through the proce I had the best experience! If my salesman, Shaun, were a car, he would be a touring model! He spent so much time helping me navigate through the process of buying my first new car! More
Great Buying Exxperience The initial contact that I received from Samantha Stoops was very friendly and never pushy as she continued to follow up to accommodate my schedule. T The initial contact that I received from Samantha Stoops was very friendly and never pushy as she continued to follow up to accommodate my schedule. Then, from the moment I walked in the door and was greeted by Shaun Hansen to sitting at a desk and signing the final papers with Amir, this was the most pain free and enjoyable car buying experience I have ever had. Both Shaun and Amir have great personalities, were friendly and accommodating in the whole process. Shaun was very helpful in explaining the features of the car and working with me to evaluate options. Amir has 10 times the personality of any auto financial person with whom I have ever dealt. Although the "process" that you have to go through to decide on, negotiate, finance and finalize the deal is long and painful, these guys made it tolerable and their humor made it fun at times! More
Trouble light requiring service. Service person, Byron Hughes was very helpful. I will call him directly the next time my car needs service. The three and half hour wait wasn't his fa Service person, Byron Hughes was very helpful. I will call him directly the next time my car needs service. The three and half hour wait wasn't his fault. More
Great service. I arrived on time, and was immediately helped by Byron Hughes. He greeted me in a friendly and polite manner. He prepared my service order quickly, I arrived on time, and was immediately helped by Byron Hughes. He greeted me in a friendly and polite manner. He prepared my service order quickly, and took me to the customer waiting room. He explained to me that the type of service I was getting usually took approximately 90 minutes, but he would attempt to get it done in less time. The service was completed in approximately 60 minutes, and included a free car wash. More
My new Accord EX-L Best purchasing experience I've ever had at a car dealership. The salesman (Kim) listened and was very helpful but no pressure to buy. He was also n Best purchasing experience I've ever had at a car dealership. The salesman (Kim) listened and was very helpful but no pressure to buy. He was also not only knowledgeable about the Honda product line but the competitor's products as well. Working with Kim was like visiting with your next door neighbor (who you like). I thought I got a good deal too. All in all, I would highly recommend this dealership and will be sending more of my family and friends there for their next car. More
Good service Been taking car to them since I bought car from them. They’re friendly and seem to know what they are doing. They keep good records of the service the Been taking car to them since I bought car from them. They’re friendly and seem to know what they are doing. They keep good records of the service they have done on my car. More
I'm sure the main work was fine but there were some issues. When I returned to my car, there was a garage door opener that was not mine. I had to walk it back in the shop. Then when I looked in my backseat, m When I returned to my car, there was a garage door opener that was not mine. I had to walk it back in the shop. Then when I looked in my backseat, my personal items had been strewn around all over. I had several papers/folders in a bag. The bag was wadded up on the seat and the contents had been dumped out here and there on the floor. I did not know they would be in the back seat to do the work or I would not have left the stuff there. But I would think it good practice to be more careful with a customers stuff. You can look at my history and see that many of my issues with my new car, bought at this dealership have not been fixed. There is always an excuse why this or that can't be fixed. My issues continue and I just have to live with them. The seat warmer does not get hot enough. The reverse camera lines are not centered. The bluetooth system can't remember voicetags. I was fairly happy with the sales team but unfortunately the service department has not been good. And it is not because there are not enough people. There are people everywhere and I have no idea why. My regular shop seems to do work with a fraction of the people. I doubt I will be back. I'm trying to submit this review and your xxxx system requires me to login and remember some old password. It's like you don't want a review or maybe it is hassling me because of the 1 star. More