Jay Wolfe Honda

Excellent experience The service was friendly, patient in answering my questions, informative regarding service completed. I like working with Steve and would like to wor The service was friendly, patient in answering my questions, informative regarding service completed. I like working with Steve and would like to work with him in the future. May I request a service person when I make my appointment? More

Great As Always As with every experience I have had with the service department, Adam was very helpful and did a great job. He was attentive, described what was to be As with every experience I have had with the service department, Adam was very helpful and did a great job. He was attentive, described what was to be done and what was done with perfection. More

Easy service appointment It was easy to schedule service for my car. It was fast in and out service. Comfortable service waiting area. Rob was polite and helpful. It was easy to schedule service for my car. It was fast in and out service. Comfortable service waiting area. Rob was polite and helpful. More

Everything fixed - ready to go on trip!! I am happy to have confidence that my car is ready to go for my trip -- oil is changed, recall taken care of, tires rotated, etc. Appreciate the wond I am happy to have confidence that my car is ready to go for my trip -- oil is changed, recall taken care of, tires rotated, etc. Appreciate the wonderful waiting room where I got a nice sandwich while waiting. Appreciate the great service guy who explained EVERYTHING in a way I can understand. I will be back when it is time for the next oil change. I hope I get Adam for a service guy again. Thanks for keeping me on the road. More

Excellent customer and car service! I made an appointment for an oil change and to have my tires rotated. I was greeted immediately and escorted to the customer lounge. I was given updat I made an appointment for an oil change and to have my tires rotated. I was greeted immediately and escorted to the customer lounge. I was given updates as my car was being worked on and when they were done, I was given a full report on the status of my car. I recommend this location because of the fast service and professional and positive attitude of the employees. More

Annual maintenance check was pretty timely and efficient. Overall, things went pretty good, however I do have a couple of complaints. While I was waiting for a service technician to check me in and write u Overall, things went pretty good, however I do have a couple of complaints. While I was waiting for a service technician to check me in and write up the ticket, a Hispanic guy hooked up his cables to check my battery--it tested out OK. Only problem is that he dropped the metal clamp on the hood of my car which make me mad--pure carelessness and no apology. The second complaint relates to what the service tech told me after the maintenance check was completed. I had a question on the inside circulation button which goes off and on for no apparent reason when automatic A/C is on. His explanation did not make any sense and he told me not to use the Automatic A/C mode anymore because it does not work right. Rather, he said to turn it off and just use the inside circulation button, let things cool off for awhile and then manually set the temperature to where I want. When I told him that's not what everyone else has told me, he said they were wrong. Now, I am completely confused! Can someone help me with this issue? More

Pilot Service The service was done on time and the overall customer care staff did a good job letting me know what was going on. The service was completed on time a The service was done on time and the overall customer care staff did a good job letting me know what was going on. The service was completed on time and didn't have to wait for long. More

Great customer service! They under promised and over delivered. Fast, friendly, & convenient. I will definitely come back to have my vehicle serviced there again. Thank you s They under promised and over delivered. Fast, friendly, & convenient. I will definitely come back to have my vehicle serviced there again. Thank you so much. More

Repairing my daughter's car Quick service. Good explanation of what was needed, what was fixed, and what needs to be worked on in the future. Adam was very clear in his explana Quick service. Good explanation of what was needed, what was fixed, and what needs to be worked on in the future. Adam was very clear in his explanation and helpful. More

CRV Service The service was performed quickly which was important to me as I had to be at an out of town meeting early in the evening. All the work was satisfacto The service was performed quickly which was important to me as I had to be at an out of town meeting early in the evening. All the work was satisfactorily completed in plenty of time for me to make it to the meeting. More