Jay Wolfe Honda

Positive customer service experience I had a very positive experience at Jay Wolfe Honda. James helped me out and made sure the whole process went smoothly. He answered all my questions a I had a very positive experience at Jay Wolfe Honda. James helped me out and made sure the whole process went smoothly. He answered all my questions and was very helpful in introducing the Honda Civic to me. More

Refreshing to Work With a Friendly Service Staff Byron Hughes represents your company well. He is very professional and courteous. Through the years, I have been to dealerships where the service staf Byron Hughes represents your company well. He is very professional and courteous. Through the years, I have been to dealerships where the service staff left me disappointment. That's not the case with Jay Wolfe Honda. More

Great and timely service! All went well for routine service! Always go to dealer where car purchases for service! Love my CRV. The 2nd one owned and each time the model cha All went well for routine service! Always go to dealer where car purchases for service! Love my CRV. The 2nd one owned and each time the model changes, Honda continues to improve the CRV! More

Service Quick and easy with a smile. Easy to make the appointment, easy to check in and comfort in the waiting room. Service manager was big help. Quick and easy with a smile. Easy to make the appointment, easy to check in and comfort in the waiting room. Service manager was big help. More

Great customer service!! The customer service was great!!! Very friendly and suggested things but didn’t push things on me like a lot of mechanics. Not to mention, the waiting The customer service was great!!! Very friendly and suggested things but didn’t push things on me like a lot of mechanics. Not to mention, the waiting area with food!!! Can’t beat it!! More

Great Customer Care We purchased two Hondas from another dealer, but after being disappointed with how we were treated, we brought our vehicles to Jay Wolfe for service. We purchased two Hondas from another dealer, but after being disappointed with how we were treated, we brought our vehicles to Jay Wolfe for service. We have consistently received excellent service from Jay Wolfe and would not consider going anywhere else now for service. They really go out of their way to make the customer experience pleasant from start to finish. All of the service advisors have been great. Most recently, we were taken care of by Greg Prentice who put an exclamation point on the priority of customer service. We also enjoy the comfortable waiting area, the free food, and the rides to and from work or home when we leave a vehicle. More

Grateful Anthony was awesome! I wanted a CRV and he made it happen. I came in with a challenging situation and he worked tirelessly to help me get into the car Anthony was awesome! I wanted a CRV and he made it happen. I came in with a challenging situation and he worked tirelessly to help me get into the car I wanted. He had a great sense of humor and a positive attitude. He talked me through all of my options and stuck with me until we could make it happen. I would recommend that you ask for Anthony Jacobo when you shop at Jay Wolfe. I could say the same for Josh Pop in the management department. He made something that could have been painful, fun. Thank you!!!! More

Straightforward, friendly service Byron is very friendly. It took a little longer than I would have liked but the communications was good. He was very thorough in explaining the inspec Byron is very friendly. It took a little longer than I would have liked but the communications was good. He was very thorough in explaining the inspection. More

Upfront, Direct; Knowledgeable, Great price Recently bought a new car and I can't say enough good things about Diane Thompson in sales. First of all, Diane was so so patient and understanding.. Recently bought a new car and I can't say enough good things about Diane Thompson in sales. First of all, Diane was so so patient and understanding.. NO being pushy or hard sell or annoying phone calls, texts, emails. Diane is extremely knowledgeable and always got back to me and my numerous questions in a timely manner. Diane was always direct, upfront with NO surprises. She followed through with everything she talked about. I felt very good about the entire process from beginning to end. Diane is also there for me after I drove the car off the lot. She has made herself available on numerous occasions to help me out. More

Pilot Transmission Recall Overall I would say the service department did the best they could under the circumstances. It was a time consuming job that requires keeping out Pi Overall I would say the service department did the best they could under the circumstances. It was a time consuming job that requires keeping out Pilot overnight, so they provided a courtesy vehicle to drive. More