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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
956 Reviews

956 Reviews of James Wood Motors, Inc. - Service Center

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April 16, 2024

Another Great job in a timely manner. Thanks Zack. My next requirement will be back at James Wood. More

by coyanosacowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. I always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 14, 2024

Jennifer is great to work with. The service has been very good once the part was received. More

by ldcorpus7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We sincerely appreciate your feedback. Each employee is a valued member of the James Wood Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 13, 2024

Great job by all from scheduling to service tech and cashier. That’s why I drive 30 miles each way for service work More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review and for traveling to James Wood Chevrolet Buick GMC Decatur from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 13, 2024

I am not any good at writing reviews but James Woods dealer ship is great place to buy a new car and to get your vehicles serviced More

by JYPEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2024

Very efficient service department! Got my car in and out in 45 minutes! Oil change and tire rotation. More

by GWENMG1256
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am delighted to hear that you had a positive experience with us, Gwen. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 12, 2024

The price was a great price. The cash trade in value was Fair. Mr. Mayfield, the salesman, did a great job. More

by Rodney Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review, Rodney! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2024

Always get the best service at James Wood Motors! Professional, knowledgeable and friendly staff ! This has been our “go to” dealership since we moved to this area over 20 years ago. Hope to use t More

by BRENSMITH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2024

Very pleasant interaction. Very satisified with work. Will reccomend to family and friends ifthey need work performed or a new vehicle More

by dwhite1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

These guys were so very nice . . thank you so much. If needed while in town I will be back More

by sandy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business, Sandy. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

James Wood always does a great job and I choose them for all of my service. More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input, Steve. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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