James Wood Motors, Inc. - Service Center

Service adviser was very nice, however upon arriving at our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had sche our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had scheduled. We wore also charged an additional 3% because we used a credit card. Was not informed before hand about that policy. Also had my wife suburban in for an airbag recall a year also ago and they cracked the dash and left it that way. I started buying cars from Mr Wood himself 40 years ago when he was the only salesperson. It’s gone downhill the last few years. Had to return to the dealership for paperwork for the rebate paperwork that was not provided upon checkout. More

We trust that James Wood will operate in our best interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really a interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really appreciate that and recommend James Wood with no hesitation to our friends and family. Thank you for holding your standards high. More

The staff is so kind and supportive of what I was looking for!! Highly recommend! for!! Highly recommend! More

I actually typically love this dealership and Shaun in fact use him vs Hyundai across the street but I understand giving a higher review may make this comment go unnoticed. So purchased 4 tires and had th fact use him vs Hyundai across the street but I understand giving a higher review may make this comment go unnoticed. So purchased 4 tires and had them installed but the air pressure wasn’t even looked at after a four hour wait. One was at 51/ 42 and the other two 38/39. Recommend is 35. Shaun I just wanted you to know what your tech is handing off to you. . More

Everyone else has said they get 5 oil changes and they only offered 1.so I’m disappointed only offered 1.so I’m disappointed More

James Wood Motors has always taken care of me and my family. The customer service is the best around. Brian Stanley has helped me since 1993. family. The customer service is the best around. Brian Stanley has helped me since 1993. More

This service visit was for warranty work that needed to be redone. The repair took approximately 3 weeks. be redone. The repair took approximately 3 weeks. More

Good service and good timing. Only complaint i have is the employee charges seat position and then it has to be reset Only complaint i have is the employee charges seat position and then it has to be reset More

Moving to the area and first time at James woods GMC service department was a great experience my new dealership service department was a great experience my new dealership More

What else can I say besides…. Fantastic, friendly, attentive, and understanding of all our needs. Fantastic, friendly, attentive, and understanding of all our needs. More