James Wood Motors, Inc. - Service Center
Decatur, TX
902 Reviews of James Wood Motors, Inc. - Service Center
From the purchase to all maintenance needs, the staff has been excellent. Highly recommend James Wood been excellent. Highly recommend James Wood More
I had a tire suddenly going flat in a hurry . . Thank the Lord above I was close to James Woods. Shawn was a life saver got my tire ordered... He was courteous and went above and beyond to make su . Thank the Lord above I was close to James Woods. Shawn was a life saver got my tire ordered... He was courteous and went above and beyond to make sure everything was in order before putting me back on the road More
I have just you for many years and normally always happy. This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had to go back at 230 and tell I must leave for another appointment. They also reported my air filter needed changed, I declined and my husband checked when I got home and besides a few leaves it was fine. Very unhappy, I think they were trying to taken advantage of me. More
They always do a great job and get my vehicles handled correctly and promptly. very professional. correctly and promptly. very professional. More
I have bought 2 Equinox from Derek Ward, sales professional. Both times I have called and told him what I would like. He has sent me pictures of vehicles. Derek answered all my questions and he professional. Both times I have called and told him what I would like. He has sent me pictures of vehicles. Derek answered all my questions and he asked questions to make sure that I had the information to make an informed decision. Bryan Stanley, Service Center, has helped me with the radio screen problem. As I waited for the vehicle he kept me informed on what was going on with it. I drive 3.5 hours one way because this is the dealership that I feel I can trust. More
Fast, courteous, and through. Our new GMC was out in less than 1 day, and no returns were needed. Our new GMC was out in less than 1 day, and no returns were needed. More
I’m always greeted with a smile and how can I help you from your service department employees. Zach did not disappoint when I was in need of servicing my vehicle. He was professional and caring in every w from your service department employees. Zach did not disappoint when I was in need of servicing my vehicle. He was professional and caring in every way. More
I have never encountered a more devoted and caring group of people as those that work for and at James Woods Motors. They are all very friendly, caring, co-operative, hard working and dedicated to their cus of people as those that work for and at James Woods Motors. They are all very friendly, caring, co-operative, hard working and dedicated to their customers. From the time my vehicle is dropped off in their care to the time I get it back I feel taken care of and treated very well. Thank You one and all! More
Repaired the bodywork damage and returned an essentially new truck. I am very pleased with the result. new truck. I am very pleased with the result. More
Staff is very helpful and keep you updated on progress. Their shuttle service is very convenient. Their shuttle service is very convenient. More