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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
831 Reviews

831 Reviews of James Wood Motors, Inc. - Service Center

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December 18, 2024

Bryan communicated well and had my vehicle ready quickly. The service department makes car care easy!! More

by tmirelesgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Bryan provided excellent communication and had your vehicle ready quickly. At James Wood Chevrolet Buick GMC Decatur, we strive to make car care easy for all our customers. We look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 17, 2024

Bryan Stanley my service writer helped me get the routine service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan provided you with excellent service and that you trust James Wood Chevrolet Buick GMC Decatur for your routine maintenance. It's great to know that our small-town touch resonates with you, while still delivering big results. I truly appreciate your loyalty since 2007 and encourage others to experience the same quality service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 17, 2024

I keep coming back. The service is great and done right on time every time. More

by SALLY297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you keep returning to James Wood Chevrolet Buick GMC Decatur for our timely and quality service. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 15, 2024

Dayson did a great job of keeping me informed. Quick service, friendly. Also washed my truck. More

by MGTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayson
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Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Dayson provided excellent service and kept you informed throughout the process. It's great to know your truck was washed and you had a quick and friendly experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 14, 2024

Everyone is courteous and efficient. Brian is thorough in explaining what was done. The waiting area is comfortable and wait time is reasonable. More

by CHARANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team courteous and efficient and that Brian provided you with thorough explanations. It's great to know that you enjoyed our comfortable waiting area and found the wait time reasonable. I appreciate your feedback and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Oil change and tire rotation done in reasonable and professional time. Vehicle had only minor service. More

by RSEEDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that your oil change and tire rotation were completed efficiently and professionally at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us for your vehicle's service needs, and I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

This was a amazing experience for me and my wife, we are so greatful for the customer care and the ease of buying a vehicle from these guys, it was a exceptional experience More

by SHUNTEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you and your wife found the customer care and the vehicle buying process at James Wood Chevrolet Buick GMC Decatur to be exceptional. Your kind words mean a lot to me! I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Great service and did a great job checking my car out. Thank you Sean for working on my car More

by JOAN_MARICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you received great service at James Wood Chevrolet Buick GMC Decatur. I appreciate you acknowledging Sean's work on your car. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

James Wood dealership is the highest rated in my book. That are all so friendly and always ready to help me with any questions I may have. Rocco, is the best salesman. I have been with him for years. Tha More

by sue_dwtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that James Wood Chevrolet Buick GMC Decatur has earned the highest rating in your book. It's great to know that Rocco has provided you with excellent service over the years. I truly appreciate your kind words and your continued support. Wishing you a Merry Christmas as well! I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Great service every time. Friendly people and knowledgeable mechanics. I will continue to bring my cars to this dealership. More

by mleehelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and knowledgeable, and I look forward to continuing to serve you and your cars in the future. Please come see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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