Back

James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
958 Reviews

958 Reviews of James Wood Motors, Inc. - Service Center

Sort by
May 29, 2024

Caring, competent, and professional. You can count on them to get the job done in a timely manor. More

by fltunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, for the glowing review of James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words about our caring, competent, and professional service. I'm delighted to hear that we could assist you promptly. Please feel free to visit us again for any future automotive needs and share your positive experience with others. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 27, 2024

Outstanding job! Please keep up the great service and atmosphere and of course $$$$ down! 😆😅 I'll always drive James Woid! More

by randall.clevenger4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Randall! We are thrilled to hear that you had an outstanding experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to welcoming you back again! Drive safe and see you soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 27, 2024

We experienced excellent service at James Wood Decatur and especially from Zak Rhine. Prompt attention to our needs and good communication. More

by JSBARRELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave such a positive review of your experience with us at James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that Zak provided you with excellent service, prompt attention, and good communication. We truly appreciate your kind words and look forward to assisting you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 25, 2024

Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names More

by PARAWISESERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jezierski
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that our team provided you with friendly and responsive service. I appreciate your kind words and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 25, 2024

The staff is friendly, knowledgeable and gets your needs taken care quick. They are very good at explaining the details More

by baileycyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for choosing to do business with James Wood Chevrolet Buick GMC Decatur. I am thrilled to hear that our staff provided you with exceptional service, were knowledgeable, and efficient in meeting your needs. I take pride in our team's ability to explain details thoroughly. I invite you to visit us again for any future automotive needs or share your positive experience with others. Thank you! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us, David! We're thrilled to hear that we could meet your vehicle maintenance needs efficiently. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

Gets me in quick & delivers as agreed upon. The service advisors are professional and courteous More

by shotgunnavy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our service team at James Wood Chevrolet Buick GMC Decatur to be professional and courteous. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 22, 2024

Customer Service is what brought me to James Wood, since they have done my annual inspection for registration for my motorcycles and autos of other manufacture since about 2005 (I didn't purchase my previou More

by o4nutmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson would always remember when which vehicle was due for annual inspection for annual registration even though I had purchased vehicles at other dealerships. His service lead me to purchase two autos from James Wood.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We appreciate your loyalty and are thrilled to hear about your great experiences with our service department over the years. We are committed to providing excellent customer service and look forward to assisting you with all your maintenance needs in the future. Thank you for choosing James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 20, 2024

Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! More

by cole007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jezierski
May 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! I'm thrilled to hear that Rocco provided quick and helpful service, allowing you to get in and out efficiently on a Saturday. I appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 20, 2024

Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r More

by wkessinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that Karen provided excellent service by finding the perfect aftermarket retracting steps for you. It's great to know that our service department accommodated your needs by providing a loaner vehicle during the installation process. I appreciate your business and look forward to assisting you in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
47
...