James Wood Motors, Inc. - Service Center

Great dealership and their service is great. Bryan Stanley takes care of business Thank you Bryan Bryan Stanley takes care of business Thank you Bryan More

I’ve always been very satisfied with James Wood Decatur Texas. I’ve always purchased all my vehicles there Their service are great and everyone that works for them makes me feel comfortable Bryan Stanle Texas. I’ve always purchased all my vehicles there Their service are great and everyone that works for them makes me feel comfortable Bryan Stanley always takes care of my auto and he takes care of business Thank you More

The service that is offered and Shawn expediting the work through the shop couldn't be more outstanding. through the shop couldn't be more outstanding. More

I feel like the service here is at the bottom of the list. When you text your questions and they never know when and what is wrong with your vehicle. I had Bryan as a representative and he was never list. When you text your questions and they never know when and what is wrong with your vehicle. I had Bryan as a representative and he was never at his desk and never had a clue about my vehicle. I received the vehicle back “FIXED” and within a week another problem occurred. after leaving it for the third time in two weeks I picked it up and used another mechanic. Why use a dealership that is more expensive when they are worse than a shade tree mechanic? More

The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More

Have bought 3 cars from James Wood and all 3 transactions were great. From the sales to the final purchase went smoothly and got the best deal right off the bat instead of having to go back and forth negotia were great. From the sales to the final purchase went smoothly and got the best deal right off the bat instead of having to go back and forth negotiating. Their service department is also great. I would highly recommend James Wood to my family and friends. More

Since buying my 2021 Tahoe at James Wood, I’ll buy my next vehicle there too. The best service!! next vehicle there too. The best service!! More

Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More

Shawn's attention to detail and customer service is the best. He also is great at following up with customers. best. He also is great at following up with customers. More

The service was quick and the people were very friendly and helpful. I was very pleased. and helpful. I was very pleased. More