Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
881 Reviews of James Wood Motors, Inc. - Service Center
Sort by
February 08, 2025
Excellent service. Everyone was respectful to me. I was provided a vehicle to drive that was comparable to mine and that meant alit to me. Everyone was respectful to me. I was provided a vehicle to drive that was comparable to mine and that meant alit to me. More
by VRNELSON07
Verified CustomerEmployees Worked With
February 08, 2025
All of the people in the service area were very courteous and kept me posted on the progress of my vehicle. and kept me posted on the progress of my vehicle. More
by gmavh9
February 08, 2025
Work was done on my vehicle faster than I thought and I was on the road again was on the road again More
by ROBERTMITCHELL37
February 07, 2025
Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face to face at end and truck washed and looking good More
by DEFENDERONTHEROAD
Employees Worked With
Other Employees :
Cashiers are always friendly
February 07, 2025
We broke down in Decatur Chrystal helped us at 7 am, she got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicl got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicle from James Wood Chevrolet. More
by MIKEROYCE59
February 07, 2025
We broke down outside of Decatur in route from Lexington Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Kr Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Krystal kept us informed with the repairs. More
by MIKEROYCE59
Employees Worked With
Other Employees :
The ladies where you paid. They were excellent
February 06, 2025
Just like tha rest in some ways and better in some ways , i like my free ride home when i drop my vehicle off , i like james woods ! i like my free ride home when i drop my vehicle off , i like james woods ! More
by JCHARLAN55
Employees Worked With
February 06, 2025
Brian is always great to work with. Good people. Good service. Very accommodating!! I recommend. Good people. Good service. Very accommodating!! I recommend. More
by JDBJ1824
Employees Worked With
February 06, 2025
Everyone was friendly and the experience was efficient and easy! I’ve always had a great experience! and easy! I’ve always had a great experience! More
by LHAYHURST3
Employees Worked With
February 02, 2025
After 3 hours still hadn’t started to fix the blower. Ended up leaving. Technician was rude Ended up leaving. Technician was rude More
by BERRYCHRISTI
Employees Worked With
