Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
831 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
831 Reviews of James Wood Motors, Inc. - Service Center
Sort by
December 26, 2024
Have had good service working with Brian in the service department. They usually get my car in when I get there. Brian always answers my questions if I have any Please put my cell phone number in for a department. They usually get my car in when I get there. Brian always answers my questions if I have any Please put my cell phone number in for all surveys. 817-680-4664. Thanks More
by Gary Huffman
Verified CustomerEmployees Worked With
December 25, 2024
Very happy with all the sales and service team at James wood Decatur. They do a great job! wood Decatur. They do a great job! More
by tylooney
December 25, 2024
Very good rapport. Very personable. I took vehicle in for repair of an engine service light warning issue. Problem repaired in reasonable time. Great service. Very personable. I took vehicle in for repair of an engine service light warning issue. Problem repaired in reasonable time. Great service. More
by GWESTFIELD
Employees Worked With
December 24, 2024
Helpful competent people. Knew answers to questions without having to ask others. Went beyond expectations just for us it seemed Knew answers to questions without having to ask others. Went beyond expectations just for us it seemed More
by QUALITYBOB
December 24, 2024
Same outstanding service in and out that I have come to expect at this dealership. expect at this dealership. More
by LAZYHORSERANCH
Employees Worked With
December 22, 2024
Great service, great service writers, timely repairs as promised. Made an appointment, service completed on time. promised. Made an appointment, service completed on time. More
by dsneed
Employees Worked With
December 21, 2024
Great job by Shawn Hooe handling the repairs and the technicians that completed the work. technicians that completed the work. More
by DOMAINDIRK
Employees Worked With
December 21, 2024
It is sad that the days of service has decreased to doing the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign v the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign vehicle companies still do this. This service makes the customer feel special and your service the talk of the town. I miss those days long past. More
by BILL113068
Employees Worked With
December 21, 2024
The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More
by DLEATHERMAN614
Employees Worked With
December 20, 2024
They did a wonderful job where they worked but left a 3x2,5 inch hole not repaired in the from bumper..... 3x2,5 inch hole not repaired in the from bumper..... More
by Robert Marlett
Employees Worked With
