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James Wood Motors, Inc. - Service Center
Decatur, TX
874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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874 Reviews of James Wood Motors, Inc. - Service Center
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June 20, 2024
They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More
by JOEANDCINDY5
Verified CustomerEmployees Worked With
Other Employees :
Catalina Delgado
June 18, 2024
It takes way too long to just get an oil change. My service agent texted phone number if I needed anything. When I got no response I found out he had gone to lunch. By the the time I was able to spe My service agent texted phone number if I needed anything. When I got no response I found out he had gone to lunch. By the the time I was able to speak with another agent I finally was called by cashier. I never had to wait 2 hours for an oil change More
by nanabren3568
Employees Worked With
June 18, 2024
Everything went good with no issues as Bryan Stanley good care of the customer and keeps the customer informed. care of the customer and keeps the customer informed. More
by mharmons
Employees Worked With
June 17, 2024
My 2017 Silverado Z71 was taken care of quickly and efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. More
by AMMO
Employees Worked With
June 17, 2024
Good service. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. More
by jacob.stephens0
Employees Worked With
June 16, 2024
James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to travel 286 miles to pick it up for me.(Dealer in Brady,Texas had the only one I had picked out. Color & other options. Just a good dealership to work with. More
by bandehouston1
Employees Worked With
June 16, 2024
Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service went good had vehicle washed done alittle over an hour over all good service More
by knightrider428
Employees Worked With
June 15, 2024
My Favorite EVER! THE SERVICE department is stellar! The employees are always friendly. Personal. And professional. THE SERVICE department is stellar! The employees are always friendly. Personal. And professional. More
by patti.mahaffey
June 15, 2024
This dealer is one of the best the salesman is always good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it will be done right. Thanks gorden wade More
by WADE.GORDEN
June 15, 2024
Great service! Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. More
by dleatherman614
Employees Worked With
