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James Wood Motors, Inc. - Service Center
Decatur, TX
950 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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950 Reviews of James Wood Motors, Inc. - Service Center
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September 14, 2024
I was pleased with the service I received last week. The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a pro The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a problem. Customer service is very important. Sadly, so many companies seem to not care about this side of their businesses. Thank You, GR More
by GENELIDDY
Verified CustomerEmployees Worked With
September 13, 2024
From the time Shawn met me at my car the service was efficient and accurate, completed in just over an hour. efficient and accurate, completed in just over an hour. More
by jerit37
Employees Worked With
September 13, 2024
Everyone is very friendly, and the job is always done in a timely manner. I appreciate the Service Department. a timely manner. I appreciate the Service Department. More
by kar60aa
Employees Worked With
September 13, 2024
Could not be more pleased with the way Zach kept me up to date on my repairs. Lookin forward to being a customer for a long time. date on my repairs. Lookin forward to being a customer for a long time. More
by GRIFFIN515
Employees Worked With
September 12, 2024
I was charged 356$ for each light bulb that only cost 124$ on Amazon. It cost me 1000$ to have 2 headlight bulbs changed on my car! Ridiculous!! 124$ on Amazon. It cost me 1000$ to have 2 headlight bulbs changed on my car! Ridiculous!! More
by Debshply1
Employees Worked With
September 08, 2024
windshield DIDNOT get put on. I had questions, didnot get good answers. I'm not sure in if car got 60,000 miles I had questions, didnot get good answers. I'm not sure in if car got 60,000 miles More
by PENROD
Employees Worked With
September 08, 2024
They do what you ask and if they find anything else wrong they aways ask before doing any other work they aways ask before doing any other work More
by wlhuber
Employees Worked With
September 07, 2024
Christopher F. Was great in assisting us in our truck needs. Found the GMC one ton dually we needed for the right price. Was great in assisting us in our truck needs. Found the GMC one ton dually we needed for the right price. More
by chaplainctreat2
Employees Worked With
September 05, 2024
Always have had good service at James Wood! We have done business with them for 40 years. We have done business with them for 40 years. More
by GEARHARTDEAN
Employees Worked With
September 04, 2024
If I had it to do over I would not purchase the 2024 Terrain! We had 2200 miles on it and something in the transmission went out. It was in the shop for two months had to beg for a loaner.. finally got Terrain! We had 2200 miles on it and something in the transmission went out. It was in the shop for two months had to beg for a loaner.. finally got one which was a big truck that I had to have a stool to get in ! I’m having hip surgery this month so that wasn’t idea.. We are not very confident in this vehicle at all .. Wish we do get do overs.. More
by BKSHAWN
Employees Worked With
