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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
881 Reviews

881 Reviews of James Wood Motors, Inc. - Service Center

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February 15, 2025

Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood More

by RICHIER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! We truly appreciate your kind words and recommendation for James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department was able to assist you effectively with your vehicle repair and oil change. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 14, 2025

Both times that I needed warranty work done on my vehicle, James Wood Motor has out performed other dealerships that I've tried. It is definitely worth the few extra miles to take it to them. Bette More

by ABUSTER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason
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Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are delighted to hear that your experience with our warranty service has surpassed your expectations. Your kind words motivate us to continue providing the best service possible. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Everyone was incredibly nice and helpful! I would definitely recommend James Wood Service for all of your service needs! More

by CHANIEWILKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that our team provided you with such great service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every experience positive. I appreciate your recommendation and look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! More

by kevin.w.haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your enthusiastic review! I truly appreciate your kind words about the service you received at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Have never had a problem with them. Making an appointment or with service. Thank you! More

by charles42goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've had a great experience with James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate your trust in us. I look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Great the work was completed in a timely manner thanks! ! Work was completed in the same day. More

by DLMT1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that the work was completed promptly at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

I always enjoy the fine folks at James Wood, They are always are very responsive and helpful. More

by rrose9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am glad to hear that you enjoy our team at James Wood Chevrolet Buick GMC Decatur. I'm here to help whenever you need us and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 09, 2025

Personalized and attentive service. Fast turnaround as well. One of the best customer service experiences we have had from a dealer. More

by MPERRYTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you experienced personalized and attentive service at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure a fast turnaround and top-notch customer service, and it's fantastic to know we met your expectations. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 09, 2025

Great service Zach really took great care of my car while it was in service. More

by LARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Zach provided great service for your vehicle at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again for any future needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

They are nice and friendly people I would go there again if I need another car More

by patriciadorris807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your support and look forward to assisting you again in the future when you're in need of another car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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