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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
950 Reviews

950 Reviews of James Wood Motors, Inc. - Service Center

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October 19, 2024

The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. More

by CORDELIA.HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be considerate, helpful, and knowledgeable. Our team strives to provide top-notch service, and your feedback means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Staff is courteous and knowledgeable of problems. Keep customer informed of progress. Would recommend to family and friends. More

by DARKHORSE011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff at James Wood Chevrolet Buick GMC Decatur to be courteous and knowledgeable. Keeping our customers informed is a priority for us, and I'm glad you appreciated that. I appreciate your recommendation to family and friends! I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 18, 2024

Bryan always takes care of our needs whether it is oil changes or other services. More

by jshensley85
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan has been taking great care of your needs at James Wood Chevrolet Buick GMC Decatur. It's always our goal to provide excellent service, whether it’s for oil changes or any other service. I appreciate your support and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 17, 2024

Always good work by Brian and thanks for the car wash done when say it will be done More

by SRWOLFPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with great service and that you appreciated the car wash. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our commitments to our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Scheduled appointment at 7:30, truck was done at 12:00 pm, the wait was way too long, More

by tom.scheer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the wait time during your recent visit to James Wood Chevrolet Buick GMC Decatur. Your experience is important to me, and I appreciate you bringing this to my attention. If you have further details to share or if there’s anything I can do to improve your next visit, please feel free to reach out. I look forward to serving you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2024

Great overall service. Service advisor has great communication during the entire process. Highly recommend dealership. More

by JAC2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I'm thrilled to hear you had a great experience with our service and found our communication to be excellent. Your recommendation means a lot to me at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 14, 2024

Bryan Stanley always does a great job when I bring my car in for service. More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan has consistently provided great service during your visits to James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your next service appointment! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 13, 2024

Zack takes good care of us. We use him exclusively. Thank you for the good service More

by TEXAS0688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Zack has been taking great care of you. I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and look forward to providing you with excellent service in the future. Don't hesitate to reach out if you need anything! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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