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James Wood Motors, Inc. - Service Center
Decatur, TX
956 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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956 Reviews of James Wood Motors, Inc. - Service Center
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December 11, 2024
Great Service--able to come early and wait--always get out quickly. Satisfied with service from Bryan & all staff out quickly. Satisfied with service from Bryan & all staff More
by PMARTIN0409
Verified Customer
December 10, 2024
Service personnel are a pleasure to work with and are always friendly and helpful. We normally deal with Shawn Hooe. always friendly and helpful. We normally deal with Shawn Hooe. More
by EBKB
Employees Worked With
December 08, 2024
James Wood folks treat their customers like family. They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! More
by txboygirl
Employees Worked With
December 06, 2024
Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten different salesmen over the last few months throughout the metroplex. Clay is the only one that impressed me in every respect. He knows the vehicles on the lot and could answer all of my questions without hesitation…which I never experienced with other dealers. Also, he helped with a personalized and detailed setup of my new 2025 Silverado 2500 and accessories which was extremely helpful since I am so used to driving my 2006 Silverado 1500HD that doesn’t have all the bells and whistles. I had also purchased the 1500HD new from Woods Chevrolet too and it still runs perfect after 320,000 miles due to another great Wood’s employee that I have relied on for years in your maintenance department. Shawn is the very best at his job…and I’ll always use him for servicing my trucks and SUVs. It is why I’m confident to donate my 1500 HD to someone who needs it and can use it for another 300,000 miles! The outstanding experiences I continue to have with Wood’s Chevrolet is why I keep coming back. In fact, we’ll be back this month to look at SUVs for my wife…and we’ll continue to urge other friends and family to your business as well. Thanks again for having two of the very best and professional employees I’ve experienced in Clay and Shawn! v/r Gary Barber More
by bighands_ah1
December 05, 2024
My personal service writer does a great job taking care of me and my 2020 Chevy Truck!!! of me and my 2020 Chevy Truck!!! More
by DANWEEKS
Employees Worked With
December 05, 2024
Never a problem with these folks whether its service or buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me More
by GUYDAVIE
Employees Worked With
December 05, 2024
I went to the GMC Dealership for an oil change and tire rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . thank you again ! More
by GUNSSSN716C
Employees Worked With
December 05, 2024
A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More
by Dr B
