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James Wood Motors, Inc. - Service Center
Decatur, TX
880 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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880 Reviews of James Wood Motors, Inc. - Service Center
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December 05, 2024
I went to the GMC Dealership for an oil change and tire rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . thank you again ! More
by GUNSSSN716C
Verified CustomerEmployees Worked With
December 05, 2024
A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More
by Dr B
December 04, 2024
Came in for emission service on my diesel DEF system and an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be available and got me in for an oil change immediately. More
by dmsjogren616
Employees Worked With
December 04, 2024
I was able to receive an appointment for maintenance quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all q quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all questions and concerns. The distance from my house was about 50 minutes. It was definitely worth the travel. More
by ALARAKD
Employees Worked With
Dason
December 03, 2024
Service requested and Service provided as planned. Zach took care of the problem - Great Job! Zach took care of the problem - Great Job! More
by WIROMOORE57
Employees Worked With
December 03, 2024
Zach Rhine takes very good care of our automotive service needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one thing always clear is Rusty will do his best to find me the greatest deal. Thanks! More
by SDAVE2007
December 02, 2024
Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy he always does , I've been coming to James woods for many years and Shawn is my go to guy More
by SHAKEY6959
Employees Worked With
December 02, 2024
Fast service and the staff was very courteous. Waiting area was nice and clean too. Waiting area was nice and clean too. More
by MIKEM34
Employees Worked With
December 02, 2024
Krystal Gipson is the best ! She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. More
by donaldm1
Employees Worked With
December 02, 2024
Very clean and neat. The service department is always helpful and friendly. Never pressured to buy or do more. The service department is always helpful and friendly. Never pressured to buy or do more. More
by RRGUNNER
Employees Worked With
