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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
880 Reviews

880 Reviews of James Wood Motors, Inc. - Service Center

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December 12, 2024

James Woods Motors is a reliable dealership I can trust to service my truck with care More

by LMORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be a reliable dealership for servicing your truck. I appreciate your trust in us and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 11, 2024

Shawn Hooe is my service writer and he is the best he gets me in and out in a timely manner thank you. More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback about James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that Shawn provided you with excellent service and made your experience efficient. I appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 11, 2024

Great Service--able to come early and wait--always get out quickly. Satisfied with service from Bryan & all staff More

by PMARTIN0409
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and were satisfied with the support from Bryan and our team at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 10, 2024

Service personnel are a pleasure to work with and are always friendly and helpful. We normally deal with Shawn Hooe. More

by EBKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re delighted to hear that you find our service personnel friendly and helpful, and it's great to know Shawn Hooe has made a positive impact during your visits. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 08, 2024

James Wood folks treat their customers like family. They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! More

by txboygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel like family at James Wood Chevrolet Buick GMC Decatur. Being your dealership of choice in the DFW Metroplex means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Very efficient and take very good care of customers. Always able to meet the needs we might have when we get our truck serviced. More

by MIKEANDROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you find our service efficient and that we are able to meet your needs when servicing your truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best care for our customers. I appreciate your feedback and look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 06, 2024

The purchase of my new truck was very easy. My salesman Drew was great to work with. More

by jd4010b
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that your truck purchase was easy and that Drew provided you with great service. I truly appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur for any future needs. Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di More

by bighands_ah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear about your experiences with both Clay and Shawn at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Clay could assist you so well with your new 2025 Silverado 2500 and provide you with the guidance you needed for the transition from your 2006 Silverado 1500HD. I'm proud to have employees like Clay and Shawn, who truly care about our customers and their needs. Your support means the world to me, and I can't wait to welcome you back this month to explore SUVs for your wife. Thank you for recommending us to your friends and family! I look forward to continuing to serve you. Safe travels in your Silverado! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2024

My personal service writer does a great job taking care of me and my 2020 Chevy Truck!!! More

by DANWEEKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your service writer has been taking great care of you and your 2020 Chevy Truck. At James Wood Chevrolet Buick GMC Decatur, I always strive to provide top-notch service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 05, 2024

Never a problem with these folks whether its service or buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me More

by GUYDAVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your trust in us at James Wood Chevrolet Buick GMC Decatur. It's our goal to provide honest service and support, and it's great to hear that you had a positive experience, both in service and purchasing. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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